Sydney Cable Sales Professional

4 days ago


Sydney, Nova Scotia, Canada Mass Markets Full time

About the Role

As a Sydney Cable Sales Professional, you will be working with our national cable service provider to support customers across the country. This role is ideal for individuals who possess a positive and persuasive personality, are driven to succeed, and have excellent organizational skills.

Responsibilities

  • Interact with hundreds of customers weekly to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
  • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.
  • Listen to customers, understand their needs, and resolve customer issues.
  • Research systems to find missing information; coordinate with other departments to resolve issues as applicable.

Requirements

  • Must be 18 years of age or older.
  • High school diploma or equivalent required.
  • Excellent organizational, written, and oral communication skills necessary.
  • The ability to type swiftly and accurately (20+ words a minute) required.

Benefits

  • Competitive salary: $50,000 - $70,000 per year.
  • Paid time off and paid holidays included.
  • Opportunities for advancement and career growth.
  • A fun and engaging work environment.
  • Casual dress code.

About Mass Markets

Mass Markets is a leading provider of business process outsourcing services, helping clients deliver exceptional customer experiences and drive optimal performance. Our team is dedicated to providing innovative solutions and exceeding client expectations.



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