Sydney Cable Sales Professional
4 days ago
About the Role
As a Sydney Cable Sales Professional, you will be working with our national cable service provider to support customers across the country. This role is ideal for individuals who possess a positive and persuasive personality, are driven to succeed, and have excellent organizational skills.
Responsibilities
- Interact with hundreds of customers weekly to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
- Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.
- Listen to customers, understand their needs, and resolve customer issues.
- Research systems to find missing information; coordinate with other departments to resolve issues as applicable.
Requirements
- Must be 18 years of age or older.
- High school diploma or equivalent required.
- Excellent organizational, written, and oral communication skills necessary.
- The ability to type swiftly and accurately (20+ words a minute) required.
Benefits
- Competitive salary: $50,000 - $70,000 per year.
- Paid time off and paid holidays included.
- Opportunities for advancement and career growth.
- A fun and engaging work environment.
- Casual dress code.
About Mass Markets
Mass Markets is a leading provider of business process outsourcing services, helping clients deliver exceptional customer experiences and drive optimal performance. Our team is dedicated to providing innovative solutions and exceeding client expectations.
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