Certified Resident Services Attendant

1 month ago

Toronto, Ontario, Canada Verve Full time

Resident Services Attendant Opportunity

Date Posted: Removed for job posting

Location: Removed for job posting

Reference No.: Removed for job posting

Position Type: Casual

Verve Senior Living is seeking a dedicated and compassionate Resident Services Attendant to join our team. As a key member of our care team, you will provide exceptional support to our residents, ensuring their comfort, safety, and well-being.

Accountability Objective:

As a Resident Services Attendant, you will be responsible for delivering care based on individual care plans, policies, and procedures. You will work under the direction of the Health & Wellness Manager to ensure residents receive the highest level of care and support.

Background/Qualifications:

  • Minimum of grade 12 education required.
  • Has obtained certificate from an approved Health Care Aide or PSW program.
  • Certified in Emergency First Aid, and CPR is required.
  • Previous experience as a Health Care Aide/Resident Services Attendant working with seniors is considered an asset.
  • Ability to communicate effectively, both written and verbally, in the English language, nurturing excellent human relations with residents, families, and other team members.
  • Ability to work with minimal supervision and to evaluate and meet resident care needs, demonstrating initiative and problem-solving skills.
  • Dependable, responsible, and an ability to work well with others in a team environment and independently. Demonstrates a positive attitude necessary to meet the goals and standards of the residence.
  • A resident-oriented individual, whose visions and values align with those of the residence.

Key Responsibilities:

  • Participates in and adheres to continuous quality improvement standards.
  • Collaborates with the care team to provide feedback on care plans for the residents based on their physical, emotional, social, and safety needs.
  • Provides care to the residents including cognitive, social, and emotional support, according to their care plan and in a manner that promotes comfort, safety, and well-being.
  • Supports residents' optimal level of functioning in their activities of daily living while respecting their rights and choices.
  • Performs nursing care procedures in accordance with the standards of resident care as set out in the established policies and procedures.
  • Responsible for observing and reporting/documenting changes in the residents' physical and emotional condition, as well as monitoring vital signs. Maintains health records in compliance with legislations (i.e. Privacy Act). Participates in shift report to oncoming staff.
  • Completes documentation accurately and legibly according to policies and procedures.
  • Assists in monitoring the outcome of specific interventions regularly and offers information or suggestions for improvement.
  • Provides ongoing support to co-workers and acts as advocate for residents and families to ensure residents' rights are protected.
  • Utilizes equipment and supplies effectively and in accordance with policies and procedures, manufacturer's instructions, and health and safety regulations.
  • Ensures residents' living space and personal belongings are kept clean, free from safety hazards, and organized according to residents' personal choice.
  • Serves beverages and resident meals in dining room as requested.
  • Assists with other duties to ensure the smooth functioning of the residence, including housekeeping and laundry duties, maintains adequate stock of supplies, as required.
  • Follows routine practices in all aspects of nursing care and complies with other infection control protocols as directed, e.g. outbreak management.
  • Maintains effective communication and good interpersonal relations with residents, families, physicians, and other departments. Uses the appropriate lines of communication with supervisory staff.
  • Performs other duties as assigned by the Health and Wellness Manager or delegate.
  • Complies with all corporate policies and procedures.
  • Completes all required mandatory training/education.
  • Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System/Globally Harmonized System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. Participates in the ongoing Fire Prevention, and Pest Control programs and any other programs as required.

All offers of employment are subject to a Criminal Background Check. We thank all those who apply; however only candidates under consideration will be contacted.

Verve Senior Living is an inclusive, equitable, and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for any portion of the recruitment and hiring process, please let us know.

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