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Chief Information Officer

2 months ago

Old Toronto, Canada CSC Generation Enterprise Full time

CSC Generation Enterprise is a leading AI-enabled multi-brand platform that acquires and transforms retailers into profitable, digital-first, consumer-centric businesses.

The Chief Digital Officer will be a strategic leader responsible for spearheading and overseeing the company's digital business, driving revenue growth, and enhancing customer experiences.

This role requires a visionary leader with the ability to balance innovation, data-driven decision-making, and operational excellence.

Key Responsibilities:

  1. Digital Strategy & Growth:
    • Develop and implement strategic plans that meet the company's aspirations and financial goals.
    • Identify and evaluate digital opportunities that drive competitive advantage and enhance customer value.
    • Collaborate with executive leadership to ensure digital initiatives align with organizational goals.
    • Oversee the company's paid acquisition marketing efforts and expand the program efficiently and with a focus on data-driven growth.
    • Create and execute on strategies that further enhance the omnichannel business and foster the blur between digital and brick & mortar.
  2. Leadership:
    • Drive the company to achieve and surpass sales, profitability, cash flow, and business goals and objectives.
    • Provide inspirational leadership and direction and ensure the continued development and management of a high-performing team.
    • Bring an entrepreneurial mindset to the role, exploring innovative digital strategies, taking calculated risks, and driving transformative change within the company.
  3. Product & Technology:
    • Define enterprise roadmap for developing products and features that enhance the customer experience and drive conversion and profitability.
    • Evaluate and implement digital tools and platforms to streamline operations and enhance efficiency.
  4. Customer Experience Enhancement:
    • Champion customer-centric digital experiences across all touchpoints.
    • Implement strategies to enhance the overall customer journey through digital channels.
  5. Data-Driven Decision Making:
    • Leverage data analytics and insights to inform decision-making processes.
    • Implement data-driven strategies for marketing, sales, and operational effectiveness.

Requirements:

  • Proven experience as a Chief Digital Officer or in a similar senior digital leadership role.
  • Prior start-up experience.
  • Demonstrated ability to develop and implement successful strategic plans.
  • Deep understanding of financial strategies and finance-related performance metrics.
  • Proven track record of successfully managing P&L for digital businesses, with a strong focus on revenue and profit growth.
  • In-depth knowledge of the digital marketing landscape, including SEO, SEM, social media, and e-commerce platforms.
  • Excellent communication and collaboration skills.
  • Strong leadership and people management capabilities.
  • Bachelor's degree in a relevant field; advanced degree preferred.

CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.