Food Service Operations Manager

1 week ago


Aurora, Ontario, Canada Hero Certified Burgers Full time
About Hero Certified Burgers

We are a fast-paced food service company looking for an experienced Food Service Supervisor to join our team. As a leading provider of high-quality burgers, we strive to deliver exceptional customer experiences and maintain a positive work environment.

Job Summary

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience.

Key Responsibilities
  • Establish Work Schedules: Develop and implement effective work schedules to meet operational demands and ensure seamless service delivery.
  • Requisition Supplies: Procure food, kitchen supplies, and equipment in a timely manner to support menu offerings and inventory management.
  • Supervise Staff: Lead and mentor a team of food service staff, providing guidance on job duties, sanitation procedures, and quality control standards.
  • Train Staff: Deliver comprehensive training programs to enhance staff knowledge and skills, focusing on safety protocols, customer service, and food preparation techniques.
  • Budgeting: Prepare and manage budgets, including cost estimates and financial reports, to optimize resource allocation and minimize waste.
  • Customer Service: Address customer complaints and concerns promptly, ensuring a positive dining experience and maintaining brand reputation.
  • Record Keeping: Maintain accurate records of stock levels, sales data, and customer feedback, using insights to inform business decisions and improve operations.
  • Reporting: Compile and submit regular reports on key performance indicators, highlighting successes and areas for improvement.
Required Skills and Qualifications
  • Certifications: Possess a Safe Food Handling certificate or equivalent qualification.
  • Work Environment: Be comfortable working in a fast-paced environment with tight deadlines and varying shifts.
  • Physical Demands: Demonstrate ability to stand for extended periods, lift objects, and perform tasks requiring physical stamina.
  • Attention to Detail: Maintain high standards of quality control, ensuring consistent presentation and taste.
Benefits
  • Permanent Full-Time Position: Enjoy a stable and secure employment opportunity with opportunities for career growth.
  • English Language Support: Work in an English-speaking environment, utilizing clear communication to drive success.
  • 40 Hours Per Week: Balance work and personal life with a standard 40-hour workweek.
About Working at Hero Certified Burgers

We value initiative, dependability, flexibility, client focus, and efficient interpersonal skills. If you're a motivated individual seeking a challenging role in a dynamic company, apply today



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