Night Operations Assistant Store Manager

1 month ago


Courtenay, British Columbia, Canada The Home Depot Canada Full time
Job Summary

We are seeking a highly skilled Night Operations Assistant Store Manager to join our team at The Home Depot Canada. As a key member of our leadership team, you will be responsible for supervising Back End Operations, ensuring the store is "Grand Opening Day Ready" each day, and driving safety standards and compliance throughout the store.

Key Responsibilities
  • Recruit, interview, and recommend candidates for open positions
  • Develop and implement strategies to improve store profitability, solve problems, and train and develop associates
  • Communicate store and Home Depot objectives to associates, and provide coaching, training, and development opportunities
  • Manage receiving and freight operations to ensure efficient and safe delivery of merchandise to the sales floor
  • Ensure the store is "Grand Opening Day Ready" each day by walking with the Fulfillment Team ASM in the mornings and the closing ASM in the evening for proper hand off
  • Survey the area at the beginning of the shift to develop a plan of action, and continually update this plan as needed
  • Lead and utilize the Chalk Talk process to communicate store sales, event, and promotional activity to all store associates
  • Assess associate training needs and implement plans for improvement
  • Knowledge of all Home Depot programs and services, and ability to communicate these to customers and associates
  • Manage daily inspections, follow up on safety audit, accident reporting, and investigation issues, and ensure all associates are properly trained and following procedures for shipping, storing, managing, and disposing of hazardous materials
  • Take an active role in the execution of safety awareness programs, and develop and communicate store standards for receiving and freight team activities to associates
  • Develop strategy with Store Manager and other ASMs to drive store sales and profitability, and lead associates and work with peers and Store Manager to anticipate and solve problems and plan for upcoming events and seasonal changes
Requirements
  • Minimum 2 years of management experience
  • Excellent customer service skills
  • Good communication skills
  • Computer experience is a must
  • Strong analytical and problem-solving skills
  • Strong work ethic, sense of responsibility, and attention to detail and confidentiality


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