Retail Sales Associate

2 weeks ago

Winnipeg, Manitoba, Canada Purolator Full time
Job Description

As a Retail Sales Associate at Purolator, you will be part of a national organization that plays a meaningful role in the lives of all Canadians. Your primary responsibility will be to serve our customers in the most efficient and courteous manner on the telephone and in person. You will also be responsible for up-selling and cross-selling corporate products and services, handling customer complaints and inquiries, and working to resolve problem shipments. Additionally, you will work to resolve equipment and technology challenges, and build a positive relationship with customers and key contacts.

Key Responsibilities
  • Communicate in a positive manner with Head Office, local management, drivers, warehouse staff, and other corporate partners.
  • Listen to customers and key partners, and communicate to them in a positive manner.
  • Personal responsibility and accountability for actions and situations, adhering to all corporate policies and procedures.
  • Represent the Purolator values to customers and key partners.

Requirements
  • Customer service orientation and ability to problem-solve.
  • Excellent communication skills, both oral and written.
  • Ability to lift 70lbs and stand for 3 hour intervals.
  • Professionally communicate: oral communication (telephone and in person), written communication, and listening skills.
  • Proven track record of personal responsibility and accountability, including attendance, uniform compliance, and attention to detail.
  • Experience working in a team environment and independently.
  • Experience working in an environment with safety standards.

About Us

Purolator is an employer committed to offering our employees rewarding work with opportunities for collaboration and career development. We offer a competitive total rewards package that includes a competitive salary, comprehensive benefits package, and pension plan. We are an equal opportunity employer committed to diversity and inclusion. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

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