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Sales Associate

2 months ago

Toronto, Ontario, Canada Mejuri Full time

About Mejuri

Mejuri is a direct-to-consumer fine jewelry brand that reimagines luxury for the modern woman. We believe in timeless, high-quality pieces designed to be worn every day and cherished for years to come. Our mission is to empower women through beautiful, accessible jewelry that reflects their individuality and strength.

About the Role

As a Sales Associate at Mejuri, you'll play a vital role in creating an exceptional customer experience. You'll be passionate about our brand and products, guiding customers through our collections, providing styling advice, and ensuring they leave feeling confident and inspired.

Responsibilities

  • Provide exceptional customer service by greeting, assisting, and engaging with customers in a warm and welcoming manner.
  • Share your knowledge of our jewelry collections, materials, and design philosophy to help customers find the perfect pieces.
  • Offer styling advice and personalized recommendations based on individual preferences and needs.
  • Process sales transactions accurately and efficiently, ensuring a smooth checkout experience.
  • Maintain a clean, organized, and visually appealing sales floor that reflects our brand aesthetic.
  • Collaborate with your team to achieve sales goals and create a positive and supportive work environment.

Qualifications

  • A genuine passion for jewelry and fashion, with a keen eye for detail and style.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.
  • Strong sales acumen and a proven track record of exceeding targets.
  • A highly organized working style and strong sense of initiative.
  • Ability to work on the sales floor for extended periods of time.
  • History of successfully participating in and contributing to a positive team working environment.

Our Values

At Mejuri, we are guided by eight core values that shape our culture and drive our decision-making:

  • FIND A WAY: We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly.
  • RAISE THE BAR: We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes.
  • CUSTOMER OBSESSED: We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions.
  • EMPOWERED OWNERS: We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example.
  • JUST DO IT: We make informed decisions quickly, encourage experimentation and learning, encourage thoughtful risk-taking, embrace change, and stay adaptable.
  • HUMILITY: We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment.
  • CURIOSITY: We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress.
  • DRIVE RESULTS: Set clear goals and prioritize tasks, focus on high-impact activities daily, monitor progress through clear metrics, stay persistent and solution-oriented.