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Training Supervisor

2 months ago

East Gwillimbury, Ontario, Canada Loblaw Companies Limited Full time

About the Role:

The Training Supervisor is a key member of the Distribution Centre team, responsible for managing all training requirements and developing warehouse new hires to meet desired expectations in a timely fashion while maintaining good attendance and working safely.

Key Responsibilities:

  • Develop and oversee the Operational Training Program for all front-line colleagues;
  • Provide direct supervision to the Training Team;
  • Develop and implement training schedules and assignments to ensure effective and efficient training coverage for all new hires;
  • Make recommendations to the General Manager for Training and Retention initiatives, developing and implementing those initiatives;
  • Improve/Increase overall retention % based on KPI's for turnover rates;
  • Coverage for other Senior Operations Supervisors as required;
  • Direct the operations of the warehouse personnel to achieve prescribed objectives;
  • Match the skill and background of personnel to work required;
  • Assess and track performance management to ensure appropriate application of performance evaluation system for direct reports;
  • Develop and implement daily plan for allocating equipment to jobs;
  • Ensure that equipment is utilized in the most efficient manner;
  • Maintain a professional and courteous relationship with customers and ensure that all personnel do the same in a timely fashion;
  • Actively participate in organizational culture initiatives creating a culture where colleagues feel engaged and appreciated.

Requirements:

  • Flexibility to work a variety of shifts (morning, afternoon, night), including weekends, with varying tasks;
  • 1-3 years of training experience & knowledge, preferably within a Distribution Centre type setting;
  • 1-3 years of Supervisory experience;
  • Strong leadership skills and the ability to motivate others;
  • Excellent interpersonal, organizational, communication and problem-solving skills;
  • Computer systems knowledge (MS Word, Excel, and Outlook) an asset;
  • Strong interpersonal skills and the desire to work in a team-oriented environment.

About Loblaw Companies Limited:

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

Accommodation:

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.