Claims Specialist

2 days ago


Halifax, Nova Scotia, Canada Definity Full time

About Definity

We are a leading insurance company dedicated to making a positive impact in the lives of our customers.

At Definity, we value diversity, equity, and inclusion. We believe that by embracing different backgrounds and perspectives, we can create a more innovative and effective team.

Our inclusive work environment welcomes employees from diverse backgrounds and supports accessibility. We strive to create a workplace where everyone feels valued, respected, and empowered to contribute their best.

Job Overview

This role is an exciting opportunity for a skilled claims specialist to join our team and make a significant impact in the management of large complex claims.

The successful candidate will have a proven track record of handling large CGL and bodily injury claims, with excellent interpersonal and communication skills.

  • Salary Range: $66,300 - $122,100

The ideal candidate will be a strong team player with excellent problem-solving skills, able to work independently and as part of a team to achieve outstanding results.

Responsibilities

The Senior Specialist will be responsible for managing a portfolio of large complex claims, including large CGL claims.

  • Coach and mentor junior staff
  • Engage all stakeholders in the effective management of a claim, including underwriting, reinsurance, actuary, and senior leadership
  • Assist in quality assurance audits of our Claims staff, vendors, and brokers
  • Represent Economical in litigation, mediation, and alternate dispute processes
  • Assist in training and providing technical support to team members
  • Perform well in a busy operation and remain calm under pressure
  • Strive to continually push the boundaries of your adjusting experience and personal learnings
  • Team player adaptable to changing environments
  • Strong written and verbal communication skills
  • Ability to work independently
Requirements

To be successful in this role, you will require:

  • University degree in any discipline or a 2-year college diploma from a provincially recognized and funded community college or fully completed CIP designation
  • Bilingualism in both English and French is an asset
  • A minimum of 8-10 years general claims handling experience
  • A minimum of 4 years claims experience handling large CGL and/or bodily injury claims Experience with mediation, arbitration, and litigation
  • Experience coaching and mentoring junior staff
  • Strong interpersonal skills
  • Strong communication skills
  • Proficient in MS Office and strong computer skills
What We Offer

We offer a competitive salary range of $66,300 - $122,100, hybrid work schedule, company share ownership program, pension and savings programs with company-matched RRSP contributions, paid volunteer days, and company matching on charitable donations.

In addition, we provide educational resources, tuition assistance, and paid time off to study for exams, wellness and recognition programs, discounts on products and services, and access to employee groups, support for gender affirmation surgery, access to BIPOC counselors, and access to programs for working parents.

Actual salary for the role may vary depending on work location and other factors.



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