Operations Manager

2 months ago


Granby, Quebec, Canada Intelcom Full time
{"title": "Operations Supervisor Job Description", "content": "

Operations Supervisor Job Description

As an Operations Supervisor at Intelcom, you will play a key role in ensuring the seamless running of our delivery business day-to-day.

  • Manage the smooth operation of our delivery business, including handling undelivered packages and completing daily reports.
  • Utilize your communication and leadership skills to motivate employees and Independent Delivery Contractors to deliver exceptional customer experiences.
  • Thrives in a fast-paced environment, adapting quickly to changing business needs and making informed decisions to drive success.
  • Contribute to the development of procedures and working methods, ensuring they are followed and monitored through key performance indicators.
  • Promote and follow safe work methods and behaviors, prioritizing health and safety in the workplace.

Requirements for Success

  • Resourceful and autonomous, with a strong ability to work independently.
  • Curious about the transport industry and passionate about delivering exceptional customer experiences.
  • Strong leadership skills, with the ability to motivate and inspire teams.

At Intelcom, we're a leading last-mile carrier in the e-commerce sector, with a network of teams and independent contractors across Canada. Our goal is to stay ahead of the curve, innovating services and delivery methods while integrating customer experience and logistics technologies.

We're committed to building a culture that values diversity and difference, and we're always looking for talented and diverse individuals to join our teams. With a strong focus on employee development and growth, we offer opportunities for career advancement and professional growth.

About Intelcom

We're a dynamic and innovative company, dedicated to delivering exceptional customer experiences and driving business success. Our teams are passionate about what we do, and we're committed to making a positive impact in our communities.

", "lang_code": "en-US"}
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