Retail Store Team Lead

2 weeks ago


Big Valley, Canada Frontier General Store Full time

Retail Store Supervisor Job Description

At Frontier General Store, we are seeking a highly skilled Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities:

  • Assign sales workers to duties and ensure that they are adequately trained to meet the needs of our customers.
  • Authorize the return of merchandise and resolve any issues that may arise, including customer complaints and supply shortages.
  • Establish work schedules and supervise the activities of our sales team.
  • Prepare reports on sales volumes, merchandising, and personnel matters to help inform our business decisions.
  • Organize and maintain our inventory to ensure that we are always stocked with the products our customers want.

Requirements:

  • 1 year to less than 2 years of experience in a retail environment.
  • Ability to provide diversity and cross-cultural trainings to create a welcoming work environment for newcomers and refugees.
  • Ability to provide awareness training to employees to create a welcoming work environment for youth and mature workers.
  • Permanent employment with 32 to 40 hours per week.
  • Fluency in English.


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