Assistant Bakery Operations Manager

2 months ago


Toronto, Ontario, Canada Farm Boy Full time

About Farm Boy

Farm Boy is a company that is passionate about creating a unique fresh food shopping experience for all. We are committed to delivering on our commitments and providing a fun, fresh experience for our team members and customers.

Job Summary

This role is responsible for assisting the Department Manager in achieving company, store, and department goals. The successful candidate will provide superior customer service, support the training and development of the team, and maintain a high level of confidentiality and trust.

Key Responsibilities

  • Provide exceptional customer service and support Farm Boy's vision of the best fresh shopping experience.
  • Assist in the development of the team by supporting training, coaching, and recognition.
  • Effectively communicate and support the team with huddles, product knowledge, corporate policies, and procedures.
  • Provide floor support and supervision, including serving customers, merchandising, and rotation.
  • Support office management, including completing inventory and orders, invoices, scheduling, and payroll.
  • May be requested to undertake other related duties on a periodic basis.

Requirements

  • Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role.
  • Excellent organizational, interpersonal, and analytical skills.
  • Clear and effective communication style, both written and oral.
  • Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
  • Ability to learn manual and automated systems/tools.
  • Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
  • Flexible schedule, including weekends, evenings, and holidays.
  • Fluency in English and French shall be considered an asset.

Work Environment

  • Providing service to several people or departments, working under many simultaneous deadlines.
  • Required to stand and walk for long periods of time during shift.
  • Required to lift, carry, or handle heavy objects.

Accommodation

Accommodation is available upon request for applicants and employees with disabilities.



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