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Client Solutions Manager, SME

2 months ago


Markham, Ontario, Canada Gallagher Full time
About the Role

We are seeking a highly skilled Client Solutions Manager to join our team at Gallagher. As a key member of our client-facing team, you will be responsible for delivering exceptional client service and driving business growth.

Key Responsibilities
  • Manage a designated portfolio of small, medium, and enterprise business clients, providing tailored solutions to meet their insurance needs.
  • Evaluate accounts at renewal, identifying opportunities to upsell and cross-sell, and ensuring seamless policy updates.
  • Develop and maintain strong relationships with clients, insurers, and internal stakeholders, fostering a collaborative and dynamic work environment.
  • Stay up-to-date with industry trends and product updates, applying this knowledge to drive business growth and improve client outcomes.
Requirements
  • 3-5+ years of commercial insurance brokering experience, with a strong background in complex policies.
  • CAIB, CIP, CRM, or other relevant certifications/designations highly valued.
  • Active and in good standing RIBO License.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
What We Offer

At Gallagher, we offer a competitive salary, great teams, and exciting career opportunities. Our benefits package includes flexible medical and dental coverage, life insurance options, retirement savings, and more.