IT Project Lead

7 days ago

Mississauga, Ontario, Canada City of Mississauga Full time

Job Overview:

The City of Mississauga is seeking an experienced IT Project Lead to join their IT division. This role will be responsible for overseeing all aspects of project management, including planning, monitoring, controlling, and delivering IT projects within time, budget, and quality standards.

Key Responsibilities:

  • Oversee all aspects of project management, including planning, monitoring, controlling, and delivering IT projects within time, budget, and quality standards.
  • Collaborate with cross-functional IT project teams, including IT, business, procurement, legal, privacy, risk, accessibility, health & safety, and external vendors.
  • Provide oversight and guidance on quality of deliverables, conducting Peer Reviews as required, providing feedback to continuously improve service delivery.
  • Conduct and support technology upgrades, hardware deployments, product roadmap planning, inventory of business applications, maintaining vendor support details, ensuring quality knowledge base articles, and coordinating ongoing technical support staff training.
  • Act as a liaison between business units and IT, facilitating regular status meetings to ensure technology awareness.

Requirements:

  • Post-secondary education in Computer Science, Information Systems Management, or a related degree/diploma.
  • A minimum of 8 years of progressive experience within IT roles and a minimum of 5-7 years' related experience primarily focusing on client relationship management, application development, project implementation, and support environment.
  • A strong commitment to customer service and relationship management, ability to build and maintain relationships.
  • Strong technical knowledge and experience in the deployment and management of business solutions based on varied architectures such as client/server, web-based, SaaS, cloud, etc.
  • Demonstrated knowledge and experience with a variety of server operating systems, network, and database technologies including Active Directory, Microsoft databases (administration, SQL queries), DFS and file storage shares, networking (Cisco), etc.

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