Customer Service Associate

1 month ago


Charlottetown, Prince Edward Island, Canada Winners Full time

We are seeking a dynamic and customer-focused individual to join our team as a Store Associate, Seasonal. This role offers the opportunity to work in a fast-paced environment, providing excellent customer service and contributing to the success of our store.

Company Overview

TJX Canada is a leading retailer offering a unique shopping experience across its brands: Winners, Home Sense, and Marshalls. Our stores offer a wide range of products at discounted prices, making us a favorite among customers looking for great deals.

We strive to create a positive and inclusive work environment where our employees can grow and develop their skills. As a member of our team, you'll have access to training programs, opportunities for advancement, and a supportive network of colleagues.

Salary

The hourly range for this position is $16.00 - $17.00 per hour, representing a competitive salary that reflects the market rate for similar positions in the retail industry.

Job Description

In this role, you will be responsible for:

  • Greeting customers in a friendly and welcoming manner, providing them with information about products, promotions, and store policies.
  • Processing daily shipments, organizing the warehouse area, and ensuring merchandise presentation standards are maintained.
  • Demonstrating exceptional customer service skills while processing refunds, exchanges, and purchases in accordance with company guidelines.
  • Assisting with Fitting Room duties, including maintaining a clean and organized counter area and providing assistance to customers as needed.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A high school education or equivalent work experience.
  • Excellent customer service, communication (verbal and written), and time management skills.
  • The ability to set up and maintain a warehouse environment.
Benefits

As a member of our team, you'll enjoy a range of benefits, including:

  • An inclusive culture that values diversity and respect.
  • Dedicated training and on-the-job resources to enhance your development.
  • A merchandise discount for yourself and eligible family members at all TJX Canada stores.
  • The Associate and Family Assistance Program to support healthy living.

Join us in creating an exceptional shopping experience for our customers

Please note that the estimated salary range has been calculated based on industry standards and may vary depending on individual qualifications and location.



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