Senior Specialist, Talent Operations Specialist

2 weeks ago

Vancouver, British Columbia, Canada ServiceTitan Full time

Talent Operations and Support Specialist

ServiceTitan is seeking a highly skilled Talent Operations and Support Specialist to join our team. This role will play a critical part in expanding our Talent Operations and Support Operations function, globally.

This position will focus on building, automating, optimizing, and designing the infrastructure that supports an effective recruiter, candidate, and employee experience.

Main Responsibilities:

  1. Continually assess and improve recruiting processes and procedures to enhance efficiency and effectiveness, ensuring a positive candidate experience.
  2. Partner closely and across functions (Legal, HR Technology, Total Rewards) to implement new processes.
  3. Identify and implement process efficiencies and automation throughout the recruiting lifecycle. Assess existing manual processes and help optimize.
  4. Collaborate with TA managers and leaders to enable, optimize, and standardize processes globally.
  5. Lead position management tracking and improvements in Workday.
  6. Run point on TA system renewals, vendor management, and assessment.
  7. Run point on reporting for TA Ops & TA (ad hoc requests).
  8. Lead a team of 4 Recruiting Coordinators.

Requirements:

  1. You have 3-5 years of experience in People Operations; ideally supporting HR/TA transactions and partners.
  2. You've driven cross-functional projects and programs, and have system implementation experience.
  3. Strong analytical skills and experience with data analysis and reporting.
  4. Proficiency in Workday and other scheduling tools.
  5. Strong organizational and project management abilities.
  6. Experience managing Coordinating teams.
  7. Ability to work in a fast-paced, global environment and adapt to changing priorities.

What We Offer:

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in Canada is between $85,000 CAD - $127,000 CAD. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

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