Restaurant Team Lead

4 weeks ago


Canada 3 Brasseurs Full time

At 3 Brasseurs, we are seeking a highly motivated and experienced Restaurant Supervisor to join our team. As a key member of our management team, you will be responsible for supporting the management and supervision of staff in their performance and delegated tasks.

The ideal candidate will be a passionate ambassador for our brand, representing senior management and embodying the image of 3 Brasseurs. They will be responsible for ensuring the best performance of the team, managing workflow, and evaluating daily performance through actions and observations.

Key responsibilities include:

  • Ensuring the quality and atmosphere of the service period meet company standards
  • Managing workflow and ensuring smooth and efficient service
  • Evaluating daily performance and providing coaching
  • Assisting in identifying opportunities for career advancement in others
  • Participating in the resolution of employee issues and conflicts
  • Ensuring quality control and adherence to standards, protocols, and regulations
  • Communicating organizational needs to ensure employees are placed in the best position to succeed
  • Supervising and being a point of reference for employees, providing guidance, support, and compassion

Competencies for success in this role include:

  • Leadership: inspiring staff to be their best, sharing vision and expectations, and being a point of reference
  • Coaching: developing colleagues through coaching and mentoring, providing opportunities for growth
  • Results-oriented: prioritizing results, making decisions based on restaurant goals, and maintaining organizational productivity
  • Time and priority management: prioritizing tasks, managing multiple priorities, and adapting to changing situations
  • Communication skills: communicating ideas clearly, being open-minded, and using positive language

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