Customer Service Associate

3 weeks ago


Merritt, Canada PET VALU Full time

At Pet Valu, we're passionate about providing exceptional customer service and delivering unforgettable experiences for our furry friends and their owners.

We're seeking a Customer Service Associate to join our team as a Pet Care Specialist in our store located in Merritt, BC. As a valued member of our team, you'll be responsible for creating memorable moments for our customers and their pets while maintaining the highest level of service excellence.

As a keyholder, your duties will include:

  • Providing inspirational, authentic, and personalized customer service
  • Supporting sales-related functions, including processing transactions, managing cash handling, and maintaining a clean and organized store environment
  • Assisting with merchandise orders, banking deposits, and other miscellaneous paperwork
  • Ensuring the safety standards are met on the sale floor, including sweeping, dusting, and general store maintenance activities
  • Replenishing shelves after receiving deliveries of pet food and supplies

To succeed in this role, you'll need:

  • Previous retail or guest service experience is desirable
  • Flexibility to work varied shifts, including evenings, weekends, and closing hours
  • Possess an outgoing and friendly personality with the ability to work with minimal supervision
  • Ability to lift 50lbs repetitively without assistance
  • Access to reliable transportation to and from the store

In return for your hard work and dedication, you can expect:

  • A competitive salary of $15-$18 per hour
  • Sales-related bonuses and increased earning potential through expert-level course completion
  • Ongoing training and career development opportunities
  • Flexible work hours and a fun, pet-friendly work environment
  • Paid benefits and access to employee discounts

At Pet Valu, we're committed to helping local pets in need and partnering with shelters, rescues, and charities for adoption events, in-store adoptions, and pet food bank programs. If you're passionate about animals and delivering exceptional customer service, we encourage you to apply for this exciting opportunity



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