Customer Service Associate
3 weeks ago
At Pet Valu, we're passionate about providing exceptional customer service and delivering unforgettable experiences for our furry friends and their owners.
We're seeking a Customer Service Associate to join our team as a Pet Care Specialist in our store located in Merritt, BC. As a valued member of our team, you'll be responsible for creating memorable moments for our customers and their pets while maintaining the highest level of service excellence.
As a keyholder, your duties will include:
- Providing inspirational, authentic, and personalized customer service
- Supporting sales-related functions, including processing transactions, managing cash handling, and maintaining a clean and organized store environment
- Assisting with merchandise orders, banking deposits, and other miscellaneous paperwork
- Ensuring the safety standards are met on the sale floor, including sweeping, dusting, and general store maintenance activities
- Replenishing shelves after receiving deliveries of pet food and supplies
To succeed in this role, you'll need:
- Previous retail or guest service experience is desirable
- Flexibility to work varied shifts, including evenings, weekends, and closing hours
- Possess an outgoing and friendly personality with the ability to work with minimal supervision
- Ability to lift 50lbs repetitively without assistance
- Access to reliable transportation to and from the store
In return for your hard work and dedication, you can expect:
- A competitive salary of $15-$18 per hour
- Sales-related bonuses and increased earning potential through expert-level course completion
- Ongoing training and career development opportunities
- Flexible work hours and a fun, pet-friendly work environment
- Paid benefits and access to employee discounts
At Pet Valu, we're committed to helping local pets in need and partnering with shelters, rescues, and charities for adoption events, in-store adoptions, and pet food bank programs. If you're passionate about animals and delivering exceptional customer service, we encourage you to apply for this exciting opportunity
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