Quality Assurance and Improvement Program Lead
3 days ago
RBC is a leading bank that thrives on challenge, progressive thinking, and collaboration. We believe an inclusive workplace with diverse perspectives drives innovation and growth.
Salary
We offer a comprehensive Total Rewards Program with competitive compensation and flexible benefits, including a 401(k) program with company-matching contributions and paid-time off.
Job Description
The Director, Quality Assurance and Improvement Program leads the development, maintenance, and operation of a Global Quality Assurance and Improvement Program (QAIP) for RBC's CAE Group.
This role directs the execution of the Global QA Plan in support of Quality Assurance, providing reasonable assurance to key stakeholders on adherence to the IA Charter, applicable IIA Standards, and Code of Ethics, as well as regulatory requirements and expectations.
The QAIP role covers CAE Group operations globally across all platforms, functions, and RBC entities.
Key Responsibilities:
- Lead Quality Assurance Reviews of CAE Group activities
- Develop Annual Global and Regional QAIP Plans
- Manage and enhance the quarterly QAIP reporting
- Support internal/external assessments (e.g., regulatory exams)
- Develop and maintain QA work programs
- Identify/recommend improvements to enhance the effectiveness and efficiency of CAE Group activities based on insights from QA reviews
- Act as a trusted advisor to facilitate ideation, prioritization, development of strategic initiatives
Requirements:
- Undergraduate degree in business/audit and professional audit designation (CIA/CISA/CPA)
- 10-12 years of general or specialist audit experience (e.g., IT, Risk) and/or advisory experience in financial institutions with experience in QAIP, IA methodology, learning, audit project, and people management
- Experience in validation of regulatory issues (e.g., OCC/FRB)
- Financial Risk Management related education/designations preferred
-
Toronto, Ontario, Canada RBC Full timeJob SummaryJob DescriptionWhat is the Opportunity?Enables/leads the development, maintenance and operation of a Global Quality Assurance and Improvement Program (QAIP) for the CAE Group, through directing the execution of the Global QA Plan, in support of: a) Quality Assurance, providing reasonable assurance to key stakeholders on adherence to the IA...
-
Toronto, Ontario, Canada Royal Bank of Canada> Full timeJob Summary Job DescriptionWhat is the Opportunity?Enables/leads the development, maintenance and operation of a Global Quality Assurance and Improvement Program (QAIP) for the CAE Group, through directing the execution of the Global QA Plan, in support of: a) Quality Assurance, providing reasonable assurance to key...
-
Quality Assurance Lead
6 days ago
Toronto, Ontario, Canada Scotiabank Full timeTitle: Quality Assurance LeadThe Director, Quality Assurance, Risk Transformation Program is responsible for leading and overseeing the Quality Assurance and Challenge review program deliverables for major milestones related to the Risk Transformation program. This includes ensuring that deliverables are executed/delivered in compliance with regulatory...
-
Quality Assurance Lead
6 days ago
Toronto, Ontario, Canada Cosmeticalabs Full timeCosmetica Laboratories Inc. is a leading innovator in the cosmetics industry, recognized for excellence and commercialization with award-winning products. We offer an unparalleled array of services that inspire, create, and deliver every step of the way. At Cosmetica Laboratories, we value talent and want you to help us create beauty in the world.About the...
-
Quality Improvement and Accreditation Lead
6 days ago
Toronto, Ontario, Canada SickKids Full timeAbout the Role:This role is responsible for ensuring the hospital meets Accreditation Canada's Qmentum Program requirements. The successful candidate will have experience in Quality Improvement, Process Improvement, Patient Safety, and Emergency Preparedness.Key Responsibilities:Fulfilling all Accreditation Qmentum Program requirements through process...
-
Director of Quality Improvement
7 days ago
Toronto, Ontario, Canada Better Living Health and Community Services Full timeJob OverviewBetter Living Health and Community Services is a leading provider of quality healthcare services, dedicated to enhancing the lives of our clients and residents. We are seeking a highly skilled Director of Quality Improvement to join our team.About the RoleLead the development, implementation, and monitoring of our Quality Management System (QMS)...
-
Director of Quality Assurance and Improvement
5 hours ago
Toronto, Ontario, Canada Stonewood Group Inc. Full timeAbout the CompanyStonewood Group Inc. is a world-renowned manufacturer of power electronics solutions, dedicated to delivering innovative products that meet the evolving needs of our customers.As a leader in the industry, we strive to maintain the highest standards of quality, reflected in every aspect of our business, from research and development to...
-
Quality Assurance Lead
1 day ago
Toronto, Ontario, Canada MATTR Full timeOverviewMATTR delivers advanced material technologies and complex manufacturing expertise through a portfolio of brands offering highly engineered solutions, technology, and products to support infrastructure projects and markets worldwide. Our business model thrives on strong channel relationships and an entrepreneurial culture where we champion unique...
-
Sales Performance Improvement Lead
7 days ago
Toronto, Ontario, Canada Cari Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment? We are seeking a Sales Performance Improvement Lead to join our team as a Quality Assurance Specialist in downtown Toronto.About the Role:This role plays a key part in ensuring an efficient and profitable food service operation by analyzing sales...
-
Lead Quality Improvement Specialist
3 days ago
Toronto, Ontario, Canada University of Toronto Full timeAbout the RoleWe are looking for a Lead Quality Improvement Specialist to join our Business Improvement team. In this role, you will lead the development and growth of the continuous improvement program, facilitating diverse process and quality improvement initiatives and improvement cycles from initiation to sustainability.You will work closely with...
-
Lead, Project Quality Assurance
3 days ago
Toronto, Ontario, Canada Metrolinx Full timeMetrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto's subway system, to get people where they need to go, better,...
-
Quality Improvement Specialist
3 days ago
Toronto, Ontario, Canada Centre for Addiction and Mental Health Full timeJob Description The Research Quality Assurance Office is committed to providing oversight and supporting clinical research excellence by providing the research community at the Centre for Addiction and Mental Health (CAMH) with guidance, advice, and oversight of clinical trials and patient-based research, including regulatory support, education and...
-
Quality Assurance Lead
6 days ago
Toronto, Ontario, Canada TD Full timeWe are seeking a highly skilled Quality Assurance Lead to join our team at TD.As a key member of our quality engineering practice, you will be responsible for driving quality and metrics, making improvements in delivery, and becoming a leader in innovation.You will work closely with cross-functional teams to ensure that quality software is delivered...
-
Quality Assurance
3 weeks ago
Toronto, Ontario, Canada Cosmetica Laboratories Inc Full time1960 Eglinton Ave E, Scarborough, ON M1L 4R1, CanadaJob DescriptionPosted Friday, February 28, 2025 at 5:00 AMCosmetica is recognized for innovation, excellence, and commercialization with award-winning products. From concept to creation, we offer an unparalleled array of services that will inspire, create and deliver every step of the way. We value and...
-
Clinical Quality Improvement Lead
24 hours ago
Toronto, Ontario, Canada Ocean State Job Lot Full timeA leading healthcare institution has a number of current career opportunities available for you to consider. Select a job title to view the description and apply online.Quality, Safety and Patient/Family ExperienceThe Quality, Safety and Patient/Family Experience portfolio at a leading healthcare institution is seeking a full-time, contract (12 months)...
-
Software Quality Assurance Lead
4 days ago
Toronto, Ontario, Canada OneLocal Full timeAbout the RoleWe are seeking a seasoned Software Quality Assurance Lead to oversee our testing delivery operations and ensure high standards of quality across our client portfolio.The ideal candidate will have extensive experience in services management, agile methodologies, and quality assurance engineering. They will lead a remote team of Testing Managers,...
-
Safety and Quality Improvement Lead
2 days ago
Toronto, Ontario, Canada Ocean State Job Lot Full timeAt Ocean State Job Lot, we are seeking a highly skilled Safety and Quality Improvement Lead to join our team. The successful candidate will be responsible for advancing the safety culture at CAMH and supporting the organization-wide patient safety program.Responsibilities:Facilitate and coordinate various patient safety and quality initiatives, corporate...
-
Toronto, Ontario, Canada Scotiabank Full timeTitle: Director, Quality Assurance, Risk Transformation ProgramRequisition ID: 217442Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Director, Quality Assurance, Risk Transformation Program leads and oversees the Quality Assurance and Challenge review program deliverables for major milestones related...
-
Toronto, Ontario, Canada Scotiabank Full timeTitle: Director, Quality Assurance, Risk Transformation ProgramRequisition ID: 217442Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Director, Quality Assurance, Risk Transformation Program leads and oversees the Quality Assurance and Challenge review program deliverables for major milestones related...
-
Quality Assurance and Testing Lead
2 days ago
Toronto, Ontario, Canada Maarut Inc Full timeJob DescriptionMaarut Inc. is seeking a Quality Assurance and Testing Lead to join our team. The successful candidate will have a strong background in testing and quality assurance, with experience in managing test teams and projects.The Quality Assurance and Testing Lead will be responsible for leading our testing efforts and ensuring that our software...