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Senior Executive Leader
3 weeks ago
At Kawartha Credit Union, we are seeking a seasoned Senior Executive Leader to lead our Retail Banking, Wealth Management, and Commercial divisions. This key role will be responsible for overseeing the end-to-end member experience across all channels, driving business growth, and developing strategic plans to maximize member value.
Job Summary
We are looking for an experienced leader with a strong background in financial services, preferably with credit union experience. The ideal candidate will have a minimum of 10 years of progressive experience in senior executive roles, managing multi-branch retail, wealth, and commercial businesses.
Key Responsibilities:
- Develop Business Strategy: Collaborate with the CEO and senior leadership team to develop business strategies, objectives, and goals for Retail Banking, Wealth Management, and Commercial divisions.
- Maximize Member Value: Recommend short and long-term strategies to optimize member engagement, drive growth, and improve financial performance.
- Brand Development: Develop and implement brand, marketing, and communications strategies to support corporate strategic objectives and key performance indicators.
- Performance Management: Establish annual and long-term business objectives, including branch targets, employee targets, and annual budget, and monitor performance against these targets.
- Risk Management: Ensure compliance with statutory requirements, by-laws, and board-approved policies while optimizing member engagement and driving business growth.
- Sales and Service Management: Develop robust sales and service management practices consistent with Kawartha's values and culture, resulting in targeted growth in portfolios, membership, share of wallet, and channel adoption.
Requirements
- Education: Relevant undergraduate university degree required.
- Experience: A minimum of 10 years of progressive financial services industry experience, with at least 5 years at the senior executive level running multi-branch retail, wealth, and commercial businesses.
- Credit Union Experience: Credit union experience would be an asset.
- Travel: Willingness to travel Kawartha Credit Union's geographic area (Muskoka to the Kawarthas, and from Cobourg to Cornwall, with our head office in Peterborough).
About Us
Kawartha Credit Union is committed to diversity and inclusion, reflected in our core values and highlighted in our care for others. We offer a hybrid working model and are proud to provide opportunities for professional growth and development.
