Retail Store Team Lead

4 weeks ago


Powell River, Canada Powell River Chevron Full time
Job Description

We are seeking a highly skilled Retail Store Team Lead to join our team at Powell River Chevron. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Hire and Train Staff: Recruit, train, and develop a team of sales associates to provide exceptional customer service and meet sales targets.
  • Authorize Returns: Process customer returns and exchanges in a fair and efficient manner.
  • Establish Work Schedules: Create and manage work schedules to ensure adequate staffing levels and meet business needs.
  • Sell Merchandise: Provide excellent customer service and sell merchandise to meet sales targets.
  • Prepare Reports: Analyze sales data and prepare reports on sales volumes, merchandising, and personnel matters.
  • Resolve Issues: Address customer complaints, supply shortages, and other issues that may arise.
  • Organize Inventory: Maintain accurate inventory levels and organize stock to meet business needs.
  • Supervise Staff: Supervise and coordinate the activities of sales associates to ensure excellent customer service and meet sales targets.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Setting: Retail business.
  • Experience: 1 year to less than 2 years.
  • Language: English.
  • Hours of Work: 32 hours per week.


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