Help Desk Assistant

1 week ago


Delta, British Columbia, Canada Safeway tire depot Ltd Full time

We are seeking a highly organized and detail-oriented Help Desk Assistant to join our team at Safeway Tire Depot Ltd. As an integral part of our administrative support staff, you will be responsible for providing exceptional customer service, managing office procedures, and ensuring the smooth operation of our business.

Job Summary

This is a permanent position requiring 1-2 years of experience in an administrative role. The ideal candidate will possess excellent communication skills, both written and verbal, and have the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Customer Service: Respond to customer inquiries via phone, email, or in-person, resolving issues efficiently and effectively.
  • Office Administration: Manage the flow of information within the team, coordinate travel arrangements, and maintain manual and computerized filing systems.
  • Communication: Communicate with colleagues, management, and external partners to ensure seamless operations.
  • Record Keeping: Accurately record and prepare minutes of meetings, seminars, and conferences.
Required Skills and Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in an administrative role
  • Skills: MS Excel, MS Outlook, MS PowerPoint, MS Word
Benefits

Safeway Tire Depot Ltd offers a competitive salary range of $55,000 - $65,000 per year, depending on experience. Our benefits package includes a comprehensive health and dental plan, generous paid time off, and opportunities for professional growth and development.

Salary Information

The estimated annual salary for this position is $60,000, based on national averages and industry standards.



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