Hotel Operations Supervisor
3 weeks ago
Job Title: Hotel Operations Supervisor
Job Summary: We are seeking a highly skilled Hotel Operations Supervisor to join our team at Holiday Inn Express & Suites Edmonton South. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our staff are motivated and productive.
Key Responsibilities:
- Co-ordinate activities with other work units or departments to ensure seamless hotel operations
- Establish work schedules and procedures to maximize efficiency and productivity
- Perform same duties as workers supervised to maintain a hands-on approach
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs to provide exceptional customer service
- Co-ordinate, assign and review work to ensure tasks are completed on time and to a high standard
- Hire and train staff in job duties, safety procedures and company policies to ensure a skilled and motivated team
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies to ensure that the hotel has the necessary resources to operate effectively
Requirements:
- 3-4 years of experience in a supervisory role in a hotel or hospitality environment
- Secondary (high) school graduation certificate
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Physical ability to stand for extended periods and work in a standing position
Benefits:
- Dental plan
- Health care plan
- Vision care benefits
- Free parking available
- Learning/training paid by employer
- Parking available
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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