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Store Operations Specialist

2 weeks ago

Laval, Quebec, Canada Bath & Body Works Full time
Join Our Team:
Bath & Body Works is a dynamic and fast-paced retail environment that offers exciting opportunities for career growth and development. We are committed to making every customer feel welcome and valued. Our stores are designed to create an inviting atmosphere, where customers can explore our wide range of products and find what they love.

Job Description:
The Retail Key Holder plays a critical role in supporting the sales plan through effective execution of store and operational tasks. As a leader, you will act as manager on duty, address customer service and vendor relationships, and maintain store strategies. Your responsibilities include providing individual and team performance feedback, leading selling and customer experience standards, and setting direction for the day/shift when associates arrive for work.

Key Responsibilities:
- Provide exceptional customer service and ensure a positive shopping experience
- Execute store and operational tasks, including opening and closing routines
- Maintain store strategies and implement visual merchandising displays
- Foster a customer-focused selling culture and lead and model selling and customer experience standards

Requirements:
- Demonstrated selling and operational results
- Ability to foster a customer-focused selling culture
- Excellent leadership skills
- Available to work flexible hours, including evenings and weekends