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Network Performance Specialist

2 months ago

Toronto, Ontario, Canada Canadian National Railway Full time

About the Role:

CN is seeking a highly skilled Network Performance Specialist to join our Information & Technology (I&T) team. As a critical component of our railroad's engine, our teams use agile methodology to automate and digitize our operations, ensuring optimal performance and safety.

Key Responsibilities:

  • Ensure the overall availability, stability, performance, and integrity of CN's network and telecom infrastructure.
  • Work towards improving monitoring, security, and performance of the environment.
  • Focus on system growth, capacity planning, and deliver automation functionalities to optimize support tasks.
  • Lead and execute installations/upgrades, configuration, and maintenance of the networking infrastructure.
  • Review and approve change controls.
  • Quality review of infrastructure changes and implementations.
  • Lead 'Life cycle projects' initiatives (analyze, test, deploy).
  • Monitor and maintain system availability and performance.
  • Define key performance indicators (KPIs) related to capacity and performance, and service/network.
  • Advanced troubleshooting, vulnerability, and bug corrections with vendors.
  • Work with project teams to deliver required infrastructure/solutions.
  • Participate in project transition and support strategies (T2C).
  • Act as a Telecom lead on a set of assigned strategies and projects.
  • Contribute to technical proposals, specifications, requirements, and design documents.

Requirements:

  • Bachelor's degree in Engineering or equivalent.
  • Telecommunications specialization preferred.
  • 5+ years in IT with a minimum of 3+ years of demonstrated experience in providing hands-on technical expertise within large corporate environments.
  • Knowledge of Cisco Wi-Fi networks, including Cisco Prime, WLCs, APs, ISE, and all related technologies.
  • Experience and knowledge in operations and optimization of IP networks.
  • Good understanding of communications media (fibre, copper, wireless) and structured cabling best practices.
  • Scripting skills (network automation).
  • Experience in building business cases and providing estimates.

About CN:

CN safely transports over 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.