Global Order Management Expert with Portuguese and Spanish
17 hours ago
Colgate, a leading consumer products company, seeks an experienced Global Order Management Expert to join its team in Warsaw, Poland. This exciting opportunity allows you to leverage your skills in customer service, data analysis, and process improvement to drive efficiency and effectiveness within the organization.
About Colgate
Established in 1806, Colgate has evolved from a small soap and candle business in New York City to a global company with products sold in over 200 countries and territories. Our commitment to innovation, quality, and customer satisfaction has made us a trusted brand worldwide.
Job Description
The Global Order Management Expert will be responsible for managing the order-to-invoice process, ensuring that all orders are processed efficiently and effectively. Key responsibilities include:
- Creating manual orders, managing order creation issues, and order validation
- Utilizing TMS to consolidate orders into optimized shipments
- Collaborating with Logistics teams to resolve delivery exceptions and issues
- Developing effective customer communications and relations to facilitate order fulfillment
- Analyzing and resolving customer returns and refusals
Requirements
To succeed in this role, you will need:
- 1-2 years of experience in customer service or a related field
- Proficient in Portuguese and Spanish
- Good level of English
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
What We Offer
As a Global Order Management Expert at Colgate, you can expect:
- A competitive salary range of €35,000 - €45,000 per annum, depending on experience
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A chance to work with a global leader in the consumer goods industry
About the Role
This is a hybrid role, requiring up to 10% travel time. You will be based in our Warsaw office and work closely with our Logistics and Customer Development Teams. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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