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Associate Property Manager

1 month ago

Ottawa, Ontario, Canada BGIS Full time
Job Summary

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia.

Key Responsibilities

  • Maintain positive tenant relationships through professional and effective responsiveness to, and proactive consideration of tenant issues, thereby ensuring that tenant expectations and landlord criteria are being consistently met.
  • Act as direct tenant liaison to ensure that all tenant construction activity and landlord work are well-coordinated, organized, and proactively managed, and in fulfillment of lease obligations.
  • Meet with property management team, tenants, vendors, contractors, and senior management as needed to review and provide support to resolve operational challenges and implement new initiatives.
  • Coordinate and distribute all relevant tenant communications.
  • Hold shared accountability for building presentation to ensure PWGSC best-in-class image is upheld at all times at the complex.
  • Provide assistance in the fulfillment of the maintenance and upkeep of ongoing resources and performance metrics including to meet program requirements and ensure maximum effectiveness.
  • Ensure insurance and contract files are complete, accurate, and current.
  • Assist in the preparation and implementation of initiatives to increase and uphold the quality and effectiveness of tenant relations.
  • Coordinate tenant events, tenant appreciation events, and tenant meetings.
  • Support the Property Manager with ongoing initiatives.

Requirements

  • A minimum of 3-5 years of experience in building and facilities management.
  • Bilingualism is an asset.
  • A community college diploma or equivalent education (e.g. ABI, CET).
  • Proven track record in developing and maintaining exceptional client relationships to partner with clients to meet their needs.
  • Previous and current Commercial Property Management experience.
  • Professionalism, flexibility, and ability to work in both a team environment and independently.
  • Proven organizational skills; able to cope with changing client needs and deliver successful results within agreed upon timeframes.
  • Strong verbal and written communication skills.
  • Detail-oriented nature; ability to resolve problems using facts and sound reasoning.
  • Ability to carry out analysis of building data.

Licenses and/or Professional Accreditation

  • Certified Facility Manager (CFM) through IFMA.
  • Certified Property Manager (CPM) through the Institute of Real Estate Management.
  • Facility Management Administrator (FMA) Designation through Building Owners & Managers Institute (BOMI).
  • Real Property Administrator (RPA) through BOMI.

BGIS is committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success.