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Clubhouse Attendant Supervisor

2 months ago


Mississauga, Ontario, Canada Young St Karaoke Full time
Job Summary

We are seeking a highly organized and detail-oriented Clubhouse Attendant Supervisor to join our team at Young St Karaoke. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our clubhouse.

Key Responsibilities
  • Maintenance and Repair
    • Coordinate maintenance and repair work to ensure the clubhouse remains in good working order.
  • Client Services
    • Assist clients with special needs, providing exceptional customer service and ensuring their comfort and satisfaction.
  • Emergency Response
    • Be the primary point of contact for emergency situations, responding promptly and professionally to ensure the safety and well-being of clients and staff.
  • Operations Coordination
    • Coordinate activities with other work units or departments to ensure seamless operations and effective communication.
  • Equipment Maintenance
    • Ensure the smooth operation of computer equipment and machinery, performing routine maintenance and troubleshooting as needed.
  • Reporting and Administration
    • Prepare and submit progress reports, as well as other administrative tasks as required.
  • Supply Management
    • Requisition or order materials, equipment, and supplies as needed to maintain a well-stocked clubhouse.
  • Staff Supervision
    • Supervise, coordinate, and schedule the activities of workers, providing guidance and support as needed.
  • Training and Development
    • Train staff in job duties, safety procedures, and company policies, ensuring they have the necessary skills and knowledge to perform their roles effectively.
  • Work Scheduling
    • Establish work schedules and procedures to ensure efficient operations and effective use of resources.
  • Problem Resolution
    • Resolve complaints and claims in a fair and timely manner, ensuring client satisfaction and maintaining a positive reputation for Young St Karaoke.
Personal Suitability
  • Client Focus
    • Demonstrate a strong commitment to providing exceptional client service and ensuring their needs are met.
  • Interpersonal Skills
    • Exhibit efficient and effective interpersonal skills, building strong relationships with clients, staff, and stakeholders.
  • Flexibility
    • Demonstrate flexibility and adaptability in a fast-paced environment, responding to changing circumstances and priorities as needed.
  • Judgement
    • Exercise sound judgement in decision-making, ensuring the well-being and safety of clients and staff.
  • Organizational Skills
    • Exhibit strong organizational skills, prioritizing tasks and managing time effectively to meet deadlines and achieve goals.
  • Reliability
    • Demonstrate reliability and dependability, following through on commitments and maintaining a high level of professionalism.
  • Team Player
    • Work collaboratively as part of a team, supporting colleagues and contributing to a positive and productive work environment.
Requirements
  • Language
    • Fluency in English is required.
  • Work Experience
    • 2 years to less than 3 years of experience in a related field is preferred.
  • Financial Benefits
    • Gratuities and a permanent employment opportunity are offered.