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Digital Experience Lead

1 month ago


Toronto, Ontario, Canada EQ Bank | Equitable Bank Full time
About the Role

We are seeking a highly skilled Digital Experience Lead to join our team at EQ Bank. In this role, you will be responsible for owning design decisions and working closely with Engineering and Product Management teams to create user-centric digital experiences.

Why Join Us?

This is an exciting opportunity to work on key product lines and drive impact in a startup environment with the stability of an enterprise organization. Our goal is to challenge the status quo and reimagine the banking experience for half a million Canadians.

Your Day-to-Day

You will be responsible for the end-to-end design process from discovery to hand-off, using design exploration and discovery to contribute to the EQ Bank Design System. You will also be expected to collaborate with cross-functional stakeholders and the design team, bringing them into conversations whenever necessary.

The Ideal Candidate

  • Has a strong point of view for design, with the ability to clearly express the why and how of its contributions to overall business growth.
  • Can navigate ambiguity comfortably.
  • Is skilled at influencing work in its early stages, asking the right questions, and proactively seeking answers when they are not immediately available.
  • Has a growth mindset.
  • Embraces giving and receiving feedback, continuously evolving thinking and adopting more efficient ways of working.
  • Has strong opinions, loosely held.
  • Come to the table with a clear perspective but leave space for healthy debates that lead to paths forward.

What We Offer

  • A competitive discretionary bonus.
  • A market-leading RRSP match program.
  • Medical, dental, vision, life, and disability benefits.
  • An employee share purchase plan.
  • Maternity/parental top-up while caring for your little one.
  • A generous vacation policy, personal days, and moving day.
  • An annual professional development allowance and comprehensive career development program.

Company Overview

At EQ Bank, we are deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone's diverse experiences and perspectives. We support and encourage our staff to grow not just in their career path but personally as well.