Customer Service Associate

3 days ago


Fredericton, New Brunswick, Canada Smoke N Roti Full time
Job Description

We are seeking a highly motivated and detail-oriented Customer Service Associate to join our team at Smoke N Roti. This role involves providing exceptional customer service, preparing food orders, operating the Point of Sale system, and maintaining a clean and organized kitchen environment.

About the Role

The ideal candidate will have prior experience in a quick service food setting, excellent English language skills, and the ability to work independently and as part of a team. They must also be able to lift up to 50 pounds and stand for extended periods.

Key Responsibilities
  • Food Preparation: Prepare and assemble food orders, including phone and online delivery orders, using kitchen equipment such as dough sheeter, flat stove, potato peeler, mandolin, and weigh scale.
  • Point of Sale Operations: Accurately enter orders and process payments using the Point of Sale system.
  • Kitchen Maintenance: Maintain a clean and organized kitchen environment, wash dishes, remove trash, and sweep floors.
Required Skills and Qualifications
  • Excellent Communication Skills: Ability to communicate effectively with customers, colleagues, and management.
  • Attention to Detail: High level of attention to detail, organizational skills, and ability to follow directions.
  • Cash Handling: Previous experience with cash handling and operating a Point of Sale system.
Work Environment

The selected candidate will work in a fast-paced, dynamic environment with a team-oriented culture. The physical demands of this role include standing for extended periods, lifting up to 50 pounds, and walking between stations.

Compensation and Benefits

We offer a competitive salary of $$$16.00 per hour (estimated), based on location and industry standards. Our comprehensive benefits package includes opportunities for growth and development, flexible scheduling, and a positive work-life balance.



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