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SAP Redwood Specialist

2 months ago

Halifax, Nova Scotia, Canada Testing four company Full time
About the Role

Cognizant is seeking a highly skilled SAP Redwood Specialist to join our team. As a key member of our operations team, you will be responsible for migrating jobs from other batch scheduling tools to Redwood, scheduling job and job chains with time windows and submit frames, and crafting jobs and scheduling jobs as per client requirements.

Key Responsibilities
  • Migrate jobs from other batch scheduling tools to Redwood
  • Schedule job and job chains with time windows and submit frames
  • Craft jobs and schedule jobs as per client requirements
  • Create submit frames and time windows in Redwood as per client requirements
  • Supervise and maintain Redwood Housekeeping activities
  • Handle jobs in various statuses like pending, cancelling, killing, etc.
  • Prepare weekly reports for Held jobs, Long Running, and Error jobs
  • Run jobs and chains on ad-hoc request
  • Perform iteration testing for jobs in DEV, QUA, and PRD
  • Create jobs, job chains, time windows, submit frames, events, locks, and alert
  • Handle alert mechanism throughout SAP Redwood Landscape
  • Perform regular system health checks
  • Monitor process server and queues
  • Handle operator messages
  • Perform maintenance activity
  • Handle major incidents, drive MI calls, and update client management
  • Work on various requests with Remedy as part of incident
  • Resolve, update, and add knowledge-based article to the incident
  • Prepare knowledge documents and publish articles
  • Prepare issue tracker and incident report and publish weekly status report
  • Review strategy of background (batch) jobs setup and assess the current situation
  • Schedule jobs in SAP Redwood/Knowledge of operating, export/import of jobs in Redwood
  • Configure email service in Redwood CPS
  • Development/implementation experience in SAP Redwood/CPS
  • Craft dependencies in between jobs
  • Configure process servers and queues to handle entire Redwood system
  • Craft reports through Redwood
  • Good knowledge in UNIX shell scripts and should be able to write/debug shell scripts
  • Work well within an agile team environment and apply related working methods
  • Analyze and understand sophisticated customer scenarios and flourish with difficult challenges
  • Co-ordinate with different teams across WBD landscape and come up with solution and fast track priority issues
  • Basic knowledge of Java and scripting preferable
About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, redefining clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at https://www.cognizant.com/ or follow us @Cognizant.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Employee Status: Full Time Employee

Shift: Day Job

Travel: No