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Senior Operations Specialist

4 weeks ago

Vancouver, British Columbia, Canada Zymeworks Full time

Job Summary

The Senior Operations Specialist will be responsible for managing the vendor contract management process, intake and offboarding of contractors for the IT department. This role will also involve working with procurement teams to lead related sourcing projects, collaborating with internal IT stakeholders, business groups and external suppliers to co-ordinate and manage procurement projects, statement of work, key deliverables, contracts, and vendors.

Key Responsibilities

  • Manage the vendor contract management process, intake and offboarding of contractors for the IT department.
  • Work with procurement teams to lead related sourcing projects.
  • Collaborate with internal IT stakeholders, business groups and external suppliers to co-ordinate and manage procurement projects, statement of work, key deliverables, contracts, and vendors.
  • Interpret contracts and provide advice and guidance to others as required.
  • Develop estimates of time and resources required for a variety of events and activities.
  • Function as a liaison between Supply Chain Management, suppliers, and other departments.
  • Place approved purchase orders with vendors, ensuring that purchases arrive on time, and notify of backorders and delays. Updates all internal systems to reflect PO submittals and alternations.
  • Resolve outstanding purchase request issues and product returns under the RMA/RGA process, as well as with Accounts Payable to resolve invoice discrepancies.
  • Update all internal systems to reflect Contract and PO submittals and alternations.
  • Track cost savings as Key Performance Indicators (KPIs) on all procurement activities.
  • Contribute to cross-functional team meetings, provide progress updates, and identify areas for process improvements.
  • Lead the preparation of budgets, updates of forecasts and issuance of variance explanations.
  • Provide supply chain advice and recommendations to others.
  • Liaison between business unit, supply chain management and legal teams.
  • Manage agreement terms with vendors.
  • Process purchase orders and purchase requisitions in Zymeworks ERP system in accordance with SOX compliance and Finance oversight, while ensuring accurate documentation.
  • Work with team leads and management to generate program status updates and program review communications.
  • Tracks and manages data, and create reporting for the department as needed.
  • Track and manage all IT software and hardware applications to ensure licenses are renewed within a timely manner and company compliance policies are adhered to
  • Track cost savings as Key Performance Indicators (KPIs) on all procurement activities.
  • Contribute to cross-functional team meetings, provide progress updates, and identify areas for process improvements.
  • Lead the preparation of budgets, updates of forecasts and issuance of variance explanations.

Requirements

  • 5-10 years' relevant work experience in admin or contracts management required.
  • Experience working within an IT department or industry is required.

Skills and Abilities

  • Experience with SAP and Ariba is required.
  • Previous experience working with Jira is an asset.
  • Project admin or coordination experience is an asset.
  • Proficiency with MS Office, utilization of PM software (Smartsheet, MS Project or other Gantt software).
  • Exceptional organizational skills and demonstrated ability to maintain a high level of efficiency and accuracy while maintaining a broad strategic perspective.
  • Demonstrated ability to think critically, analytically and respond to a broad range of activities with a high level of independence.
  • Demonstrated effective oral and written communication skills with the ability to professionally interact with Project Leads, IT Leads, and functional area representatives, CROs.
  • Knowledge of purchasing standards, policies, procedures, and strategies.
  • Ability to address details while keeping big-picture goals in mind.
  • Good problem solving and analytical thinking skills.
  • Proven people skills with the ability to work collaboratively as a member of a cross-functional team. Ability to establish and maintain effective working relationships.

Total Rewards

We offer a comprehensive total rewards package, which includes competitive salaries, generous benefits, an outstanding work environment, and excellent opportunities for professional growth. We regularly benchmark our compensation against leading biotechnology companies in our geographies. The Canadian base salary range for this full time position is $71, - $, + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all Canadian locations. Within the range, individual pay is determined by a variety of factors and the salary offered may vary depending on the successful candidate's location and qualifications (including, but not limited to, job-related knowledge, education, training, skills, and experience). Please note that the compensation details listed in role postings reflect the base salary only, and do not include bonus, equity, or benefits. Our team enjoys:

  • Industry leading vacation and paid time off
  • Excellent health and wellness benefits
  • Zymelife health and wellness benefits
  • Paid time off to volunteer in your community
  • Matching country specific pension savings program
  • Employee Share Purchase Program
  • Employee Equity Program

We are an equal opportunities employer and welcome applications from all qualified candidates. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin or disability.