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Shift Supervisor

2 months ago

Montreal, Quebec, Canada DoorDash Essentials + Kitchens Full time
About the Role

DoorDash Essentials + Kitchens is seeking a highly motivated and experienced individual to fill the position of Shift Lead. As a key member of our team, you will be responsible for leading a team of Operations Associates through their shift, ensuring they are set up for success to work safely and productively.

Key Responsibilities

Some of the key responsibilities of this role include:

  • Leading Operations Associates: You will be responsible for leading a team of Operations Associates through their shift, ensuring they are set up for success to work safely and productively.
  • Assisting with Day-to-Day Tasks: You will assist with day-to-day tasks such as receiving product from vendors, placing product in appropriate locations, preparing customer orders, and helping clean and organize work areas.
  • Delighting Customers: You will be responsible for ensuring customer orders are delivered smoothly, maintaining menus and systems, communicating with customers when issues arise, and facilitating Dasher pickups.
  • Monitoring Supplier Deliveries: You will monitor supplier deliveries and manage regular cleaning and maintenance schedules.
  • Contributing to Quality and Customer Experience: You will contribute ideas to improve quality and customer experience.
Requirements

To be successful in this role, you will need to have:

  • Self-Motivation and Positive Attitude: You will need to be self-motivated, positive, and a team player with high integrity and a passion for delighting customers.
  • Proven Track Record of Success: You will need to have a proven track record of success in a warehouse, retail, or restaurant environment.
  • Physical Ability: You will need to be physically able to be on your feet and lift up to 40 lbs, and be able to operate a pallet jack and hand truck.
  • Education and Age: You will need to have a high school diploma or GED equivalent, and be at least 18 years of age.
  • Organizational Skills: You will need to be organized and proficient in Google Docs and Google Sheets.
  • Schedule Flexibility: You will need to have flexibility in your schedule and be able to work any day of the week, across daily operating hours.

Pay Range: CAD 24 / hour