Part-time Sales Associate
4 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Canadian Tire - Penticton, BC (Store 351). As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and meeting sales targets.
Key Responsibilities
- Provide excellent customer service to all customers entering the store.
- Smile, make eye contact, and greet customers.
- Guide customers to the location of requested items.
- Locate products in the warehouse.
- Answer questions and provide friendly advice and services to customers.
- Suggest value-added and related products to customers to ensure they go home with what they need.
- End the discussion with the customer using a closing statement.
- Respond to and handle customer inquiries, requests, and concerns in a timely manner.
- Handle multiple customers in an effective and efficient manner.
- Deal with challenging situations in a professional manner.
- Learn about new products on a regular basis.
- Keep up to date with in-store promotions, in-store deals, and product locations.
Operations
- Ensure that retail basics tasks are executed efficiently.
- Stock shelves and merchandise display areas.
- Walk assigned sections to understand what needs to be accomplished on a daily basis.
- Maintain inventory accuracy and identify/report low stock levels.
- Report stolen and damaged goods to Management.
- Operate computer and EFD and enter all relevant coding in Canadian Tire systems.
- Participate in meetings and training as required.
- Engage in learning activities and listen to feedback to improve abilities.
- Comply with company, store, and department policies.
- Abide by all health and safety programs and regulations.
Requirements
- Basic math and typing skills.
- Ability to work under minimal supervision with computerized systems.
- Experience in a customer service role and/or with Canadian Tire store is considered an asset.
- Ability to operate a cash register is an asset.
Working Conditions
- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required.
- Lifting above the shoulder, from floor to shoulder, and floor to waist.
- Ability to go up and down a ladder while carrying merchandise.
- Walking and carrying things at the same time and pushing/pulling, as required.
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