Part-time Sales Associate

4 weeks ago


Penticton, British Columbia, Canada Canadian Tire - Penticton, BC (Store 351) Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Canadian Tire - Penticton, BC (Store 351). As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and meeting sales targets.

Key Responsibilities

  • Provide excellent customer service to all customers entering the store.
  • Smile, make eye contact, and greet customers.
  • Guide customers to the location of requested items.
  • Locate products in the warehouse.
  • Answer questions and provide friendly advice and services to customers.
  • Suggest value-added and related products to customers to ensure they go home with what they need.
  • End the discussion with the customer using a closing statement.
  • Respond to and handle customer inquiries, requests, and concerns in a timely manner.
  • Handle multiple customers in an effective and efficient manner.
  • Deal with challenging situations in a professional manner.
  • Learn about new products on a regular basis.
  • Keep up to date with in-store promotions, in-store deals, and product locations.

Operations

  • Ensure that retail basics tasks are executed efficiently.
  • Stock shelves and merchandise display areas.
  • Walk assigned sections to understand what needs to be accomplished on a daily basis.
  • Maintain inventory accuracy and identify/report low stock levels.
  • Report stolen and damaged goods to Management.
  • Operate computer and EFD and enter all relevant coding in Canadian Tire systems.
  • Participate in meetings and training as required.
  • Engage in learning activities and listen to feedback to improve abilities.
  • Comply with company, store, and department policies.
  • Abide by all health and safety programs and regulations.

Requirements

  • Basic math and typing skills.
  • Ability to work under minimal supervision with computerized systems.
  • Experience in a customer service role and/or with Canadian Tire store is considered an asset.
  • Ability to operate a cash register is an asset.

Working Conditions

  • Standing/walking for 8 hours.
  • Lifting and/or carrying of merchandise items, as required.
  • Lifting above the shoulder, from floor to shoulder, and floor to waist.
  • Ability to go up and down a ladder while carrying merchandise.
  • Walking and carrying things at the same time and pushing/pulling, as required.


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