Front desk hospitality specialist

Park Inn Motel is seeking a motivated and organized Front desk hospitality specialist to join our team. The estimated salary for this position is $40,000 - $60,000 per year.

Job Description:

• Register arriving guests and assign rooms in a timely and efficient manner.
• Process group arrivals and departures while ensuring seamless customer experience.
• Take, cancel, and change room reservations as needed.
• Provide information on hotel facilities and services to enhance guest satisfaction.
• Offer recommendations on local attractions and points of interest to foster a positive guest experience.
• Process guests' departures, calculate charges, and receive payments with accuracy and efficiency.
• Maintain an inventory of vacancies, reservations, and room assignments to ensure optimal hotel operations.
• Answer telephone calls and relay messages to respond to guest inquiries.
• Assist guests with special needs by providing exceptional customer service.
• Contact guests to deliver requested wake-up calls and provide updates on their stay.

Required Skills and Qualifications:

• 1 year to less than 2 years of experience in the field of employment.
• Ability to work in a fast-paced environment and multitask with ease.
• Excellent communication and interpersonal skills to interact with guests and colleagues.

Benefits:

• Health benefits package including a healthcare plan.
• Permanent employment opportunity.
• 37.5 hours per week of regular working hours.

Others:

The ideal candidate will possess a secondary (high) school graduation certificate and be legally able to work in Canada. If you are a motivated and detail-oriented individual who thrives in a dynamic environment, we encourage you to apply for this exciting opportunity.