Business Systems Analyst

2 weeks ago

Airdrie, Alberta, Canada City of Airdrie Full time

About the Opportunity

The City of Airdrie is seeking a highly skilled IT Business Analyst to drive high-level business analysis and provide strategic advice in support of the City's technology projects.

Key Responsibilities

  • Liaise with project teams, sponsors, vendors, technical staff, and end-users to build and leverage relationships that support project goals, objectives, and deliverables.
  • Analyze, define, and document complex business and system requirements to ensure traceability through solution design, testing, and implementation.
  • Develop process diagrams for current, future, and implemented states in collaboration with the business.
  • Schedule and facilitate sessions/workshops for requirements, testing, and training needs under a project.
  • Identify and provide detailed tasks to inform the project schedule.
  • Identify risks and recommend mitigation strategies to the Project Manager.

Requirements

  • Diploma or Bachelor of Science degree in Computer Science, Software Engineering, Computer Engineering, or equivalent.
  • Business analysis training or equivalent, e.g., Certificate of Competency in Business Analysis (CCBA), Certified Business Analysis (CBAP), Entry Certificate in Business Analysis (ECBA).
  • Minimum of 5 years of experience as an IT Business Analyst.
  • Experience with process re-engineering, including capturing use cases.
  • Knowledge of and experience with Business Analysis Methodologies (e.g., BABoK).
  • Experience working in a municipal government setting would be an asset.
  • Results-focused self-starter with excellent time management and organizational skills, adept at effectively dealing with multiple competing priorities while meeting deadlines.
  • Strong communication and presentation skills, demonstrating tact and diplomacy in order to establish strong and successful working relationships with external and internal affected parties.
  • Ability to establish effective, collaborative working relationships and an ability to build trust with staff across all levels of the organization.
  • Experience in researching and recommending solutions that would fit with the corporation's IT landscape.
  • Strong team player with a demonstrated commitment to service excellence, quality, and client communication.

What We Offer

  • Excellent health, dental, paramedical, and benefits plan.
  • First-in-class pension plan.
  • Career development and tuition reimbursement.
  • Employee discounts, gym membership, social events, and health & wellness initiatives.

Continuous learning through training and development is encouraged as are flexible work arrangements, when possible. We recognize that our people work best when they feel engaged in their environment and appreciated for their efforts and our overall benefits package reflects that.

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