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Director of Retail Operations

2 months ago


Victoria, British Columbia, Canada ivy Group Inc Full time
About the Role

We are seeking a highly experienced and skilled Director of Retail to join our team at Ivy Group Inc. as a key member of our leadership team. The successful candidate will be responsible for driving revenue growth, improving visitor engagement, and developing new merchandise that aligns with our brand.

Key Responsibilities
  • Retail Strategy & Revenue Growth:
    • Develop and implement strategies to significantly increase retail revenue per guest over the next several years, aligning with long-term growth objectives.
    • Oversee retail expansion initiatives, the development of new merchandise, and creating a cohesive and engaging product mix across all retail footprints.
    • Lead product development initiatives, working closely with branding and marketing teams to expand our branded merchandise.
    • Optimize retail space layout and visual merchandising to enhance the guest experience and increase revenue, particularly during high-traffic periods.
    • Manage the retail team, including supervising the current manager of retail, and ensure smooth operations across all retail outlets.
    • Collaborate with cross-functional teams, including marketing and guest services, to create an integrated guest experience that promotes retail sales.
  • Strategic Planning & Expansion:
    • Create a three-to-five-year plan for retail growth, including the development of a potential online store.
    • Work with leadership to assess opportunities for new retail outlets, including potential acquisitions or expansions.
  • Vendor Management & Purchasing:
    • Lead the purchasing process for all retail operations, from sourcing products to negotiating terms with vendors.
    • Establish and maintain strong relationships with vendors to ensure product quality, cost efficiency, and timely delivery.
    • Manage ongoing vendor relationships, fostering collaboration to align product offerings with our brand and guest experience.
    • Oversee inventory management, pricing strategies, and ensure that purchasing decisions support both short-term retail needs and long-term growth objectives.
Requirements
  • Extensive Retail Leadership: A proven track-record of leadership experience in retail, preferably within the tourism, attractions, or hospitality sectors.
  • Strategic Retail Planning: Expertise in developing long-term retail strategies that align with overall business goals.
  • Financial and Operational Acumen: Deep understanding of financial management, including budgeting, forecasting, and revenue analysis.
  • Team Leadership: Proven ability to build, mentor, and lead high-performing retail teams.
  • Innovation & Creativity: An out-of-the-box thinker with a passion for innovation in retail.
About Us

Ivy Group Inc. is a dynamic and growing company that values innovation, creativity, and customer satisfaction. We offer a competitive compensation package, including a base salary of $90,000 - $130,000, along with the potential for bonuses based on performance metrics.