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Automotive Service Advisor
2 months ago
Canadian Tire is seeking a skilled Automotive Service Advisor to join our team. As a key member of our Auto Service Centre, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our vehicle maintenance and repair services.
Key Responsibilities- Customer Service: Provide top-notch customer service, ensuring customers feel valued and informed throughout the service process.
- Communication: Effectively communicate with customers, technicians, and other stakeholders to ensure seamless service delivery.
- Service Coordination: Coordinate service appointments, manage work orders, and ensure timely completion of repairs.
- Problem-Solving: Resolve customer concerns and issues in a professional and courteous manner.
- Technical Knowledge: Stay up-to-date with market trends and technical knowledge in the automotive service industry.
- Technical Skills: Proficiency in auto parts ordering systems and computerized work order systems.
- Communication Skills: Excellent verbal and written communication skills.
- Problem-Solving Skills: Ability to analyze and resolve customer issues in a timely and professional manner.
- Education and Experience: Post-secondary education in a related field and/or relevant work experience in the automotive service industry.
- Competitive Compensation: Competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career advancement and professional development.
- Supportive Team Environment: Collaborative and supportive team environment.
