Customer Experience Representative
3 days ago
IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.
We currently have an exciting opportunity as a Customer Service Representative for our Sales division. This role will be a mix of home and office based and reporting to our office in Edmonton, Alberta.
This is a great chance to be part of a broad family of people-centric professionals, leaders with vision and rapid problem solvers, entrepreneurs in spirit and status quo-fighters.
Key Responsibilities:
- Servicing multiple accounts and working across all levels of the organization
- Supporting our customers externally
- Maintaining high-quality customer service while multitasking in a high-volume environment
Requirements:
- A professional manner and a proven dedication to providing excellent customer service
- Minimum 5 years of experience as a customer service representative
- Good time management and follow-up skills
- Excellent computer and internet skills, especially Microsoft Office and email
- Strong written and verbal communication skills
- Great teamwork and ability to foster a positive team environment
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