Customer Experience Representative

3 days ago


Edmonton, Alberta, Canada Axis Communications Full time

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

We currently have an exciting opportunity as a Customer Service Representative for our Sales division. This role will be a mix of home and office based and reporting to our office in Edmonton, Alberta.

This is a great chance to be part of a broad family of people-centric professionals, leaders with vision and rapid problem solvers, entrepreneurs in spirit and status quo-fighters.

Key Responsibilities:

  • Servicing multiple accounts and working across all levels of the organization
  • Supporting our customers externally
  • Maintaining high-quality customer service while multitasking in a high-volume environment

Requirements:

  • A professional manner and a proven dedication to providing excellent customer service
  • Minimum 5 years of experience as a customer service representative
  • Good time management and follow-up skills
  • Excellent computer and internet skills, especially Microsoft Office and email
  • Strong written and verbal communication skills
  • Great teamwork and ability to foster a positive team environment


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