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Director of Client Solutions
1 week ago
Lime Rock New Energy seeks an experienced Director of Client Solutions to join its senior leadership team. As a key member of the Executive Team, you will collaborate across departments to ensure client needs are met with excellence while representing and protecting the company's interests.
Key Responsibilities- Lead the Client Success team in fostering strong relationships with clients that result in renewal and expansion of services.
- Develop and manage project budgets, timelines, and resource allocation to ensure effective deployment of Client Success resources.
- Collaborate with the Commercialization team to sell new services to existing clients.
- Lead the renewal and expansion contracting process with existing clients, including negotiations with key team members.
- Onboard new clients to bring programs quickly and efficiently from contract to launch.
- Partner with the Program Delivery team to ensure seamless implementation of contract deliverables and timely resolution of client issues.
The ideal candidate will be a polished professional with superior communication and relationship development skills, existing relationships within the utility energy efficiency industry, and a proven background in utility program design and delivery, client/account management, business development, team leadership, project management, and strategic planning.
