Shift Operations Manager

6 days ago


Cambridge, Ontario, Canada Arctic Wolf Full time
Position Overview
As a Shift Lead Technical Operations at Arctic Wolf, you will be responsible for overseeing the day-to-day operations of the Technical Operations team. This team is dedicated to delivering 24x7x365 detection, response, and customer engagement for our services. Your key responsibilities will include resolving tactical issues, customer escalations, and ensuring accuracy of shift handovers. You will also be responsible for ensuring the shift is operating at the desired throughput and execution excellence.

  • Cambridge, Ontario, Canada Arctic Wolf Full time

    Job Title: Shift Operations ManagerThe Shift Operations Manager at Arctic Wolf is responsible for overseeing the day-to-day operations of the Technical Operations team. This team delivers 24x7x365 detection, response, and customer engagement for our portfolio of services. The Shift Operations Manager will own resolving tactical issues, customer escalations,...


  • Cambridge, Ontario, Canada Arctic Wolf Full time

    Position Overview and ObjectiveThe Shift Lead Technical Operations is responsible for overseeing the day-to-day operations of the Technical Operations team at Arctic Wolf. This team delivers 24x7x365 detection, response, and customer engagement for our portfolio of services. The Shift Lead will own resolving tactical issues, customer escalations, ensuring...


  • Cambridge, Ontario, Canada Arctic Wolf Full time

    Position Overview and ObjectiveThe Shift Lead Technical Operations is responsible for the day-to-day operations of the Technical Operations team at Arctic Wolf. This team delivers 24x7x365 detection, response, and customer engagement for our portfolio of services. The Shift Lead will own resolving tactical issues, customer escalations, ensuring accuracy of...


  • Cambridge, Ontario, Canada Arctic Wolf Full time

    Job Title: Shift Lead Technical OperationsThe Shift Lead Technical Operations is a critical role within our Technical Operations team, responsible for ensuring the smooth operation of our 24x7x365 detection, response, and customer engagement services. This team member will own resolving tactical issues, customer escalations, and ensuring accuracy of shift...


  • Cambridge, Ontario, Canada Arctic Wolf Full time

    Job Title: Shift Lead Technical OperationsThe Shift Lead Technical Operations is a critical role within our Technical Operations team, responsible for ensuring the smooth operation of our 24x7x365 detection, response, and customer engagement services. This team member will own resolving tactical issues, customer escalations, and ensuring accuracy of shift...


  • Cambridge, Ontario, Canada Arctic Wolf Full time

    Job Title: Shift Lead Technical OperationsThe Shift Lead Technical Operations is a critical role within our Technical Operations team, responsible for ensuring the smooth operation of our 24x7x365 detection, response, and customer engagement services. As a Shift Lead, you will be the primary point of contact for all tactical aspects of the role, including...


  • Cambridge, Ontario, Canada Arctic Wolf Full time

    Job Title: Shift Lead Technical OperationsThe Shift Lead Technical Operations is a critical role within our Technical Operations team, responsible for ensuring the smooth operation of our 24x7x365 detection, response, and customer engagement services. As a Shift Lead, you will be the primary point of contact for all tactical aspects of the role, including...


  • Cambridge, Ontario, Canada Arctic Wolf Full time

    Job Title: Shift Lead Technical OperationsThe Shift Lead Technical Operations is a critical role within our Technical Operations team, responsible for ensuring the smooth operation of our 24x7x365 detection, response, and customer engagement services. As a Shift Lead, you will be the primary point of contact for all tactical aspects of the role, including...


  • Cambridge, Ontario, Canada Arctic Wolf Full time

    Job Title: Shift Lead Technical OperationsThe Shift Lead Technical Operations is a critical role within our Technical Operations team, responsible for ensuring the smooth operation of our 24x7x365 detection, response, and customer engagement services. This role requires a highly organized and technically skilled individual who can lead a team of Security...


  • Cambridge, Ontario, Canada Arctic Wolf Full time

    Job Title: Shift Lead Technical OperationsThe Shift Lead Technical Operations is a critical role within our Technical Operations team, responsible for ensuring the smooth operation of our 24x7x365 detection, response, and customer engagement services. This role requires a highly organized and technically skilled individual who can lead a team of Security...

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