Site Services Supervisor
4 weeks ago
Job Summary:
We are seeking a skilled Site Services Supervisor to lead our team and oversee on-site services within a specific geography or customer. The successful candidate will be responsible for executing on-site services activities through demonstrated leadership in talent excellence, customer service, sales growth, and cost to serve.
Key Responsibilities:
- Manage a team of Onsite Service Representatives/Specialists across a large and remote geography who maintain inventory at customer sites.
- Optimize and operate customer programs for efficiency and profitability across the team member territory within the assigned region.
- Partner with internal Grainger teams to provide KeepStock expertise and develop tailored strategies that support customers' business pressures and goals.
Requirements:
- Associates degree or equivalent experience.
- 5+ years of retail, manufacturing, or industrial business experience.
- 2+ years' experience in supervising and managing people in a KPI-driven environment with an emphasis on training and development.
- Extensive travel required (50%+ travel to various customer sites throughout the territory).
Benefits:
- Medical, dental, vision, and prescription drug coverage.
- PTO and up to 12 company holidays per year.
- Life insurance coverage, including spousal and dependent life insurance.
- Employee Family Assistance Program.
- Registered Retirement Savings Plan & Defined Contribution Pension Plan.
- Employee discounts and team member perks.
About Grainger:
We are a leading industrial distributor with operations primarily in North America, Japan, and the United Kingdom. We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships.
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