Hearing Healthcare Professional

1 week ago


Qualicum Beach, Canada Sonova Full time
Company Overview

Connect Hearing Canada is a leading hearing care provider with a network of clinics across Canada. As a member of the Sonova family of brands, we're passionate about making a difference in the lives of our clients and helping transform their hearing health.

Salary

We offer a competitive remuneration package, including a starting wage of $20/hour based on full-time employment.

About the Role

The Customer Care Representative will play a vital role in delivering exceptional customer service in person, over the phone, and by email. This includes scheduling appointments, organizing files, managing client accounts, working with insurance companies, and assisting with cleanings and minor in-clinic device repairs.

Requirements
  • Strong communication and customer service skills
  • Experience or willingness to work on and reconcile accounts receivable
  • Alignment with our value of helping others
  • A 'Can-Do' attitude and passion for growth and development
Benefits

We offer an extended health benefits package from day one, 3 weeks' vacation to start, increasing with tenure, and additional days off, including your birthday. You'll also be eligible for a quarterly bonus and growth and development opportunities, including education sponsorship.

About Us

At Connect Hearing, we value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation. We're proud to be part of the Sonova family of brands, a leading provider of innovative hearing care solutions.



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