Bilingual Service Delivery Manager
2 months ago
Job Summary:
GardaWorld is seeking a highly skilled Bilingual Service Delivery Manager to lead our operational efficiency and drive strategic initiatives. As a key member of our team, you will be responsible for conducting daily operations, developing streamlined processes, and collaborating with cross-functional teams to optimize resource allocation.
Key Responsibilities:
- Operational Leadership: Conduct daily operations to meet productivity targets and quality standards.
- Process Improvement: Develop and implement streamlined processes to enhance efficiency.
- Collaboration and Communication: Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
- Performance Monitoring: Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
- Team Management: Foster a culture of teamwork, accountability, and continuous improvement among team members.
- Problem-Solving: Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
Requirements:
- Education: Post-secondary education or equivalent work experience.
- Management Experience: A minimum of 1-3 years of direct management experience.
- Language Skills: Conversationally fluent in both French and English.
- Leadership Skills: Strong leadership skills with a track record of building high-performing teams.
- Analytical Skills: Exceptional analytical and problem-solving abilities.
- Communication Skills: Excellent communication and interpersonal skills.
- Strategic Thinking: A strategic mindset with the ability to drive results in a dynamic environment.
About GardaWorld:
GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.
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