Senior Technical Architect

4 days ago


Moncton, New Brunswick, Canada Pager Full time
About the Role:
PagerDuty is seeking a highly experienced Principal Engineer to lead the technical vision and drive architectural design across four high-impact teams in our Operations Cloud Platform division.

As a trusted advisor, hands-on architect, and mentor to engineers across multiple domains, you will partner closely with product management and engineering leadership to define and execute a long-range technical strategy that supports our rapidly evolving SAAS platform.

This exciting opportunity allows you to shape the technical direction of our SaaS platform, drive innovation, and ensure its scalability, quality, and security.

Key Responsibilities:
- Define and articulate the long-range technical roadmaps and architecture for our core SaaS platform.
- Develop, prototype, and implement complex, scalable solutions in collaboration with cross-team leaders across our Authentication and Authorization, Monetization and Entitlements, the Developer Ecosystem and Public APIs, and Account and Admin Experience teams.
- Act as a technical leader and consultant across multiple teams, breaking down ambiguous problems and translating them into effective engineering solutions.
- Foster a culture of collaboration by mentoring engineers, facilitating technical discussions, and ensuring that design decisions are clearly articulated across the teams.

Requirements:
- At least 12 years of demonstrated hands-on experience in software engineering, architecture, and design at leading SaaS companies.
- Proven record of delivering enterprise-scale platforms and driving significant technical change across multiple teams or domains.
- Deep expertise in backend architectures, including microservices, APIs, and cloud-native technologies.
- Proficiency in modern programming languages (e.g., Java, Go, Python, Elixir, Ruby, or similar), strong foundations in distributed systems, security practices, and cost-effective scaling strategies.

What You Will Gain:
- The opportunity to shape the technical direction of our SaaS platform and drive innovation.
- A collaborative environment where you can mentor engineers and facilitate technical discussions.
- The chance to work on complex, scalable solutions and drive significant technical change.

About PagerDuty:
PagerDuty is a global leader in digital operations management. Our Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on our Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust.

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