Senior Project Management Office Lead

4 weeks ago


Charlottetown, Prince Edward Island, Canada Medavie Blue Cross Full time

Job Title: CPMO Lead

Department: IT Business Services

Competition: 85387

Internal/External: Both

Employment Type: Full Time Permanent

Location: Atlantic, Ontario - Remote

Salary: Competitive Compensation and Benefits

Reports To: Manager, Programs and Project Management Office

The Opportunity:

We are seeking a highly skilled CPMO Lead to drive the delivery of a diverse project portfolio in a complex, innovative, matrix environment. The successful candidate will partner with internal and external stakeholders to ensure alignment of initiatives against business goals, manage teams, and communicate results across a broad stakeholder audience.

Key Responsibilities:

The CPMO Lead will manage a team of up to 10 senior professionals, providing direction and coaching in support of performance management, career growth, succession planning, and ongoing development. The successful candidate will build strong relationships with stakeholders, IT, and business through influential leadership, situational awareness, responsiveness, and works within ambiguity.

Requirements:

  • 8+ years of progressive experience in Project Management with demonstrated delivery leadership abilities over a diverse portfolio of project types with varying levels of complexity, across multiple industries, using multiple project management methodologies.
  • 3+ years of direct people leadership experience including coaching, career and performance management, hiring, and project delivery accountabilities for a team of senior project management professionals.
  • Practical experience maturing project management frameworks which align to best practices for project delivery.
  • Direct hands-on experience developing and producing a wide range of portfolio reporting artifacts for various audiences up to Executive Leadership.

Education:

  • Bachelor's degree in computer science, information systems business administration, or a related field.
  • Equivalent combination of education and experience would be considered.

Certification:

  • Project Management Professional (PMP) designation.

Security Clearance Requirement:

  • To be successful in this position, you will be required to have Reliability Status Clearance (Enhanced Level B) prior to your start date. This includes Fingerprinting, Criminal Record Check, Credit Check, and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

Knowledge and Skills:

  • Full knowledge of Project Management Institute (PMI) standards and frameworks.
  • Expertise in Waterfall, Agile, and Hybrid delivery frameworks.
  • Strong working knowledge of tools used in project management (such as Microsoft Project, Visio, Office Suite, Jira).
  • Excellent organizational skills including attention to detail, critical thinking, problem solving, and multitasking to manage conflicting priorities.
  • Demonstrated ability to synthesize complex problems into issues that can be clearly communicated and resolved.
  • Well-developed client-facing, internal and external, written, and verbal communication skills.
  • Exceptional influencing skills with an ability to engage at every level of the organization.
  • Proven success with stakeholder management, risk management, and change management, dealing with multiple leadership levels in a complex matrix project environment.
  • Proficient understanding of project governance models for complex, multi-stream initiatives.
  • Collaborative leadership style.
  • Strong industry and business acumen.
  • Experience in Health or Insurance industry (Preferred).

CPMO Lead Responsibilities:

Leadership Skills:

  • Employee engagement and motivation.
  • Performance and career management.
  • Coaching, training, and employee development.
  • Problem solving, and conflict management.
  • Recruiting, hiring, and onboarding new employees.

Planning & Execution:

  • Ensures the CPMO team of project managers delivers in accordance with project management frameworks and CPMO processes throughout the project life cycle.
  • Reviews the development and delivery of key project artifacts (project management plans, schedules, estimates, charters, risks, change requests).
  • Offers constructive feedback to enhance artifact quality and improve overall project delivery success.

Monitor and Control:

  • Provides oversight and proactive analysis to track performance against KPIs and adherence to financial management processes.
  • Monitors and reports CPMO portfolio status, dependencies, issues, and risks.
  • Develops and delivers accurate and timely reporting for areas of accountability to senior leadership.

Resource and Stakeholder Management:

  • Manages staff allocations to address the priority and needs of the organization.
  • Works with others to 'get the job done' by establishing & promoting effective working relationships with various stakeholders at all levels of the organization.

Continuous Improvements:

  • Identifies areas for improvement to mature our CPMO project delivery by implementing lessons learned from historical projects.
  • Evolves our best practices to align with industry standards.

Language:

  • English
  • Bilingual (Preferred)

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