Hospitality Team Lead Position

5 days ago


Toronto, Ontario, Canada The Crescent Hotels Group Full time
Job Title: Front Office Manager

Job Summary:
The Front Office Manager will be responsible for leading the Guest Services team, ensuring exceptional customer service while maximizing room revenue and occupancy.

Key Responsibilities:
- Deliver consistent high-quality customer service, prioritizing guest satisfaction
- Lead the team, providing guidance and support to achieve departmental goals
- Complete administrative tasks efficiently, maintaining accurate records and reports

Requirements:
- Minimum 2 years' experience in hospitality, preferably with supervisory experience
- Excellent communication and leadership skills, with the ability to motivate and inspire the team

Benefits:
- Competitive wages and benefits package
- Flexible scheduling to accommodate your personal life
- Discounts at our Crescent managed properties in North America

Our Culture:
Crescent Hotels & Resorts prioritizes associate well-being and engagement, fostering an environment that celebrates individual differences and promotes open communication.

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