Senior Specialist, Compliance Assurance Expert
2 weeks ago
We are seeking a highly skilled Senior Specialist, Compliance Assurance to join our team at the Independent Electricity System Operator (IESO). As a key member of our Compliance Assurance team, you will play a pivotal role in shaping our approach to compliance and ensuring the reliability of the North American power grid.
Key Responsibilities- Lead the development and execution of processes and procedures to enhance the culture of compliance within the IESO, focusing on reliability standards set by authorities like the North American Electric Reliability Corporation (NERC) and Northeast Power Coordinating Council (NPCC).
- Develop, review, and update IESO internal compliance program documentation to ensure they reflect current practice and contain appropriate provisions to assure the IESO is able to demonstrate compliance with market rules and reliability standards requirements.
- Exercise limited/periodic supervision over designated staff on special projects, providing guidance and mentorship to team members, including problem resolution, training, and quality checks.
- Provide guidance to support IESO business units in the preparation of their compliance self-reports and other compliance submissions, and in assessing potential non-compliance events.
- Act as the IESO's Primary Compliance Contact with compliance enforcement authorities such as NERC, NPCC, and MACD, submitting self-reports, receiving industry alerts, information requests, and compliance reporting requests, and coordinating and submitting IESO responses.
- Lead the performance of gap analyses on changing reliability standards and other external-facing documents such as Market Rules and Market Manuals to identify the need for changes to compliance documentation as appropriate.
- Support the Chief Reliability Compliance Officer (CRCO) and senior management in the oversight of the IESO's Internal Compliance Program, reporting on the status of the IESO's compliance with reliability standards and market rules, the monitoring actions of compliance enforcement authorities, and the status of mitigating actions to address identified compliance gaps.
- Participate in the reliability standards and criteria development processes of Standards Authorities and in the formulation of rules and policies of regulatory bodies, coordinating and submitting IESO comments and ballot positions to understand the opinions of other stakeholders and make Ontario's views known to the industry.
- Chair, plan, organize, and participate in meetings of IESO-MP standing committees and working groups related to compliance and standards, respond to relevant MP requests, and maintain the standards applicability matrix, related standards documents, and Reliability Compliance web page to inform MPs of their obligations and related developments.
- Participate in industry forums organized by Standards Authorities such as NERC and NPCC by attending meetings, conferences, and workshops to build a network of peers in other jurisdictions, foster relationships, learn from other participants, advance Ontario positions, and influence industry views.
- Develop and deliver compliance and standards-based training to IESO staff and where necessary market participants, to promote awareness of compliance practices and obligations and standards under development.
- Provide guidance to staff to summarize, track, and disseminate to management and SMEs, relevant information bulletins issued by Standards Authorities and regulatory bodies to help maintain the IESO's awareness of industry issues and developments.
- Receive direction from the supervisor in broad terms on specific problems related to assigned areas of work, develop solutions to problems, managing or producing necessary documentation to substantiate recommendations.
- Collaborate with IESO business units as necessary to support key initiatives, including performing outreach to MPs to issue reminders of compliance obligations and requests for compliance-related submissions.
- Support and facilitate the Compliance Monitoring Program (CMP) activities of the Market Assessment and Compliance Division (MACD) by coordinating IESO business unit input to the annual CMP, and servicing MACD information requests.
- Accept and carry out delegated responsibilities of the supervisor as required.
- 4-year university degree in business, law, finance, management, engineering, computer science, or equivalent.
- Knowledge of Ontario's electricity industry, including the roles and responsibilities of the IESO, and the Market Administration and Compliance Division.
- Familiarity with the roles and responsibilities of the North American Electric Reliability Corporation (NERC), and the Northeast Power Coordinating Council (NPCC), in promoting and assuring the reliability of the North American power grid.
- Excellent command of the English language, both written and oral, in order to communicate, and effectively interface with all contacts to accomplish work objectives.
- Demonstrated ability to work well within a team environment, showing openness to differing viewpoints and to building consensus in challenging discussions.
- Ability to synthesize information, tailor, and present compliance materials to various audiences.
- Highly developed analytical, problem-solving, and reasoning skills with attentiveness to detail and accuracy.
- Demonstrated ability to review, analyze, summarize, prioritize, and synthesize large amounts of information, to determine impact, and to tailor and effectively deliver key messages through reports, memos, presentations, and oral communication.
- Strong customer service focus and interpersonal skills, with the ability to foster and maintain effective working relationships with both internal and external stakeholders.
- Highly motivated team contributor with a 'can do' attitude.
- Goal-oriented with an understanding and high regard for meeting deadlines.
- Highly developed time management and project management skills, ability to effectively manage competing demands and adapt as circumstances and priorities change.
- Ability to lead small teams to undertake projects of broadly defined scope and objectives, and provide guidance and mentorship to team members.
- Assertiveness, ability to think broadly, share own perspectives, contribute to discussions, and deliver reasoned arguments to influence others to pursue a particular course of action.
- Demonstrated initiative and a desire to be challenged, learn, adapt, and grow.
- Experience working in a fast-paced group environment, in a hybrid work setting.
- Strong Microsoft Office skills.
- Willingness and aptitude to develop and enhance new computer software skills so as to apply computer-based tools.
- Knowledge of electrical engineering theory and power systems.
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