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Retail Store Manager
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Esso Gas station. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:- Supervise and Train Staff: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
- Manage Store Operations: Oversee the day-to-day operations of the store, including inventory management, cash handling, and maintaining a clean and safe store environment.
- Drive Sales Growth: Develop and implement strategies to increase sales, improve customer satisfaction, and enhance the overall shopping experience.
- Manage Inventory and Merchandise: Order and receive merchandise, manage inventory levels, and ensure that products are displayed and priced correctly.
- Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner, ensuring that issues are resolved promptly and to the customer's satisfaction.
- Education: Secondary (high) school graduation certificate.
- Experience: Experience an asset.
- Work Environment: Non-smoking.
- Work Setting: Retail service establishment, gas bar.
- Physical Demands: Combination of sitting, standing, walking, manual dexterity, attention to detail.
- Personal Suitability: Accurate, client focus, efficient interpersonal skills, excellent oral and written communication, flexibility, organized, reliability, team player, dependability, initiative, judgement, ability to multitask.
- Permanent Full-Time Position: 35 to 40 hours per week.
- English Language: English.
