Medical Science Liaison Manager

3 weeks ago

Mississauga, Ontario, Canada GlaxoSmithKline Full time
Job Summary

We are seeking a highly skilled Medical Science Liaison Manager to join our team at GlaxoSmithKline. As a key member of our Medical Division, you will be responsible for leading a team of Medical Science Liaisons in achieving excellence in our MSL capability, ensuring good governance and competency, and delivering to customer and business needs.

Key Responsibilities
  1. Lead and inspire a team of Medical Science Liaisons to deliver the GSK mission and achieve company objectives.
  2. Provide authoritative opinion on medical and ethical matters to support the MSL team and other colleagues across GSK, enabling the evidence-based use of GSK medicines and compliance with relevant Canadian policy and regulatory requirements.
  3. Develop and deliver Medical Affairs Plans, including key data generation plans, scientific engagement plans, and Customer Engagement Plans, working closely with colleagues across the local, Regional, and Global teams.
  4. Monitor the performance of the MSL team in delivery of these plans and performance metrics as per the Medical Affairs Dashboard and individual performance plans.
  5. Address data gaps and remove key barriers to optimal medicine use.
  6. Ensure that the MSL team provides strategic medical input into clinical research activities and Global Medical Affairs Teams in support of future Canadian market needs.
  7. Line Manager to MSLs, providing strategic direction, Medical Affairs support, and individual performance and development management.
  8. Collaborate strongly across other MSL teams and internal stakeholder groups.
  9. Identify and address MSL training and development requirements.
  10. Provide managerial oversight of MSL activities and implement an effective control framework to assure excellence in Medical Affairs governance and compliance.
  11. Identify and assist in management of issues regarding compliance with governance and risk management practices, including raising issues to governance boards.
  12. Work with Medical Leadership to ensure consistency in MSL ways of working across the business.
  13. Maintain current knowledge in diseases and relevant therapies in assigned therapeutic area.
Requirements
  1. Scientific/medical background and relevant degrees with at least 3-5 years Pharmaceutical industry experience required.
  2. Previous experience managing and developing direct reports is desirable.
  3. Mastery of customer engagement - proven customer interface experience with demonstrated ability to manage relationships with External Experts.
  4. Mastery in stakeholder management and cross-functional collaboration (including commercial and medical education teams).
  5. Experience in navigating ambiguity and multiple stakeholders within large teams.
  6. Able to travel a significant portion of time.
  7. Proven communication skills using various mediums, as well as strength in negotiation and influencing skills.
  8. Knowledge of regulations governing information provision to customers within the pharmaceutical industry.
  9. Strong business and financial acumen.
  10. Strong strategic thinking skills at the therapeutic level.
  11. Must possess a good understanding of the Canadian healthcare marketplace.
Preferred Qualifications
  1. Bilingualism is an asset.
  2. Previous experience managing field-based teams within a matrixed organization.

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